Maaco Collision Repair & Auto Painting

Auto Body Shop

8100 North Rockwell Avenue

Oklahoma City, OK 73132

Open Today 7:30AM - 5:30PM

maaco-oklahomacity-nrockwell.com

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All Reviews

D
2 months ago
Don't have rust repaied here!
This is for the Maaco auto body on Nutmeg Valley Road in Wolcott, CT. This is an update of the review from 1 year ago when the rust on my truck was repaired. My original review was a 5 star due to the great job they did. They cut out the rusted area and welded in a new metal area. The manager did not let me know that there was a gap between the original fender and the metal that they replaced would be a big area of concern that the rust would come right back. If I knew, it would have sealed off that area myself. So basically I am out 650.00 due to either poor workmanship or incompetence of the body shop not to letting me know that the rust would return in only 12 months. Unless you are having your vehicle fixed to turn it in for a trade; don't have it repaired by Maaco. I tried 4 times to ask Maaco to remedy this issue and after each time was that they won't repair it at their cost and maybe give me a discounted price to re-do it. My warning to you is not to do any rust repair at maaco. They will just take your money and the rust will return. Save your money and go elsewhere and get a quality repair.
D
2 months ago
Don't have rust repaied here!
This review is for the Maaco body shop in Wolcott, CT. This is an update of the review from 1 year ago when the rust on my truck was repaired. My original review was a 5 stars due to the great job they did. They cut out the rusted area and welded in a new metal area. The manager did not let me know that there was a gap between the original fender and the metal that they replaced would be a big area of concern that the rust would come right back. If I knew, it would have sealed off that area myself. So basically I am out 650.00 due to either poor workmanship or incompetence of the body shop not to letting me know that the rust would return in only 12 months. Unless you are having your vehicle fixed to turn it in for a trade; don't have it repaired by Maaco. I tried 4 times to ask Maaco to remedy this issue and after each time was that they won't repair it at their cost and maybe give me a discounted price to re-do it. My warning to you is not to do any rust repair at maaco. They will just take your money and the rust will return. Save your money and go elsewhere and get a quality repair.
Q
5 months ago
Good people who are bad at running a business
They may be cheap but with multiple revisits and poor estimation, poor attention to detail on their part, poor communications, then I still would say "NO!" Never again. Got an estimate by Evan to get a door dent fixed, rocker panels and a full repaint. Dropped it off (Nov 19) and was told 2 weeks. No communication from them. Went to pick it up (Dec 1) and dent still in the door and repainted the wrong color. Told it would be fixed in 3 days by Evan. Went by on day 3 (12/5) and it had not moved or been touched. Manager Corey argued with me about the color then agreed to fix it... in two weeks. Very disappointing. Went to pick it up when it was supposed to be done (12/19). Missing a reflector, chrome chevy c10 emblems missing. They have totally missed painting the rocker panels inside of the door jam, molding loose, etc. Asked about the reflector and Corey's answer "we can order you one." I said how about you get the one off the fender that you replaced? They did. This group lacks the ability to estimate a job successfully, their QA process, customer communication and attention to detail are terrible. Seemed to be all good guys but so poorly supervised and managed that this is what you end up with. They would probably do better in something that does not require as much communication and coordination.
M
1 year ago
Wonderful service and customer service.
2004 Gmc envoy xuv nothing seems to be easy when it comes to this vehicle. A jammed rear door cost me over a grand. However they money was well spent due to good customer service and them understanding being In a financial crunch. I appreciate Andi oh Ms. Andi she was awesome! If she couldn't answer a question she took her time and went found the answer. Rick the regional manager a man of his word. Big fella( don't know his name) African American gentleman who done the work took time to speak to me and let me know how much trouble that door gave him we laughed and he went back to work. The manager was great well spoken and very polite. The staff in general all made it a point to speak as they passed by. The entire experience was EXCELLENT besides the money. #moneywellspent.
J
2 years ago
Bad paint job
I guess they do not believe in customer satisfaction or the owner would have called! Do not let them paint anything for you because they will screw it up!
J
2 years ago
Poor paint job ever
I just got my motorcycle tank back and they had left the tape over the gas tank opening so I took it off to find out it’s blue under that upon close examination this could not have done any worse than if a blind man had painted it , these people at this store have lied to me time and time again I first took this to them sept 11 2017 and was told 7 days all I wanted was a petal white paint job with a clear coat that had a slight tint of blue when the sun light hit it, they painted it to look like a smurf, they originally told me they would fix it and have it for me by then dog that week oh yea I was going to have to pay for their mistake, I said I would not pay for the clear coat they put on without even test spaying it like their sign out on the wal said they would. I was told that sign did not apply to me and if he had know it was a motorcycle he would have charged me more, at what point when you bring in motorcycle parts to be painted up front do you not realize it’s a motorcycle, now it’s about to enter their third month and 8 missed deadlines later and it’s still not right, I forgot to mention that they lost 3 parts to my motorcycle that I had to take off from work to go up there and find them in their shop! They are a bunch of con artist there only to take your money and give you excuses like their regional manager told don’t expect a good paint job it’s macco after all, good selling point when he said that a month ago I asked for my parts back and I would go somewhere else, but their regional manage said no he would have it fixed, well guess what it’s not fixed!!!! And when I inquired about completion this last time he told me it was done and they personally inspected it and it was all good another lie, they still have 4 parts not done right you could see metal through the white pearl. I expect the owner of this franchise needs to call me at+14056586289
J
2 years ago
Poor paint job ever
I just got my motorcycle tank back and they had left the tape over the gas tank opening so I took it off to find out it’s blue under that upon close examination this could not have done any worse than if a blind man had painted it , these people at this store have lied to me time and time again I first took this to them sept 11 2017 and was told 7 days all I wanted was a petal white paint job with a clear coat that had a slight tint of blue when the sun light hit it, they painted it to look like a smurf, they originally told me they would fix it and have it for me by then dog that week oh yea I was going to have to pay for their mistake, I said I would not pay for the clear coat they put on without even test spaying it like their sign out on the wal said they would. I was told that sign did not apply to me and if he had know it was a motorcycle he would have charged me more, at what point when you bring in motorcycle parts to be painted up front do you not realize it’s a motorcycle, now it’s about to enter their third month and 8 missed deadlines later and it’s still not right, I forgot to mention that they lost 3 parts to my motorcycle that I had to take off from work to go up there and find them in their shop! They are a bunch of con artist there only to take your money and give you excuses like their regional manager told don’t expect a good paint job it’s macco after all, good selling point when he said that a month ago I asked for my parts back and I would go somewhere else, but their regional manage said no he would have it fixed, well guess what it’s not fixed!!!! And when I inquired about completion this last time he told me it was done and they personally inspected it and it was all good another lie, they still have 4 parts not done right you could see metal through the white pearl. I expect the owner of this franchise needs to call me at+14056586289
J
2 years ago
Poor paint job ever
I just got my motorcycle tank back and they had left the tape over the gas tank opening so I took it off to find out it’s blue under that upon close examination this could not have done any worse than if a blind man had painted it , these people at this store have lied to me time and time again I first took this to them sept 11 2017 and was told 7 days all I wanted was a petal white paint job with a clear coat that had a slight tint of blue when the sun light hit it, they painted it to look like a smurf, they originally told me they would fix it and have it for me by then dog that week oh yea I was going to have to pay for their mistake, I said I would not pay for the clear coat they put on without even test spaying it like their sign out on the wal said they would. I was told that sign did not apply to me and if he had know it was a motorcycle he would have charged me more, at what point when you bring in motorcycle parts to be painted up front do you not realize it’s a motorcycle, now it’s about to enter their third month and 8 missed deadlines later and it’s still not right, I forgot to mention that they lost 3 parts to my motorcycle that I had to take off from work to go up there and find them in their shop! They are a bunch of con artist there only to take your money and give you excuses like their regional manager told don’t expect a good paint job it’s macco after all, good selling point when he said that a month ago I asked for my parts back and I would go somewhere else, but their regional manage said no he would have it fixed, well guess what it’s not fixed!!!! And when I inquired about completion this last time he told me it was done and they personally inspected it and it was all good another lie, they still have 4 parts not done right you could see metal through the white pearl. I expect the owner of this franchise needs to call me at+14056586289
K
2 years ago
High quaility service, professional and friendly!
Used Maaco many times to repair OCSO vehicles, they always do an exceptional job.
H
2 years ago
Very friendly, dependable