Maaco Collision Repair & Auto Painting

Auto Body Shop

4748 N. Brandywine Drive

Peoria, IL 61614

Open Today 9:00AM - 12:00PM

maaco-peoria.com

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All Reviews

J
1 month ago
Low quality work and scammed into believing they would fix my car...
Before I took my car to MAACO in Peoria, Illinois I loved it. Now I dont even want to look at it. I wanted it back into the condition that it was in before it got hit in the rear end. The owner Bob explained to me that he could do just that. I was told that the part i would need had a option to purchase. There is the "really cheap" one that probably won't fit right, then there is the mid grade option that would fit correctly. Then there was the Lexus brand that would fit correctly but it cost even more because it was Lexus brand. I went with the mid-grade option. They said it would be fine. They had to respray the entire rear truck as well. After looking over the job much closer I noticed the rear end was starting to come undone from the car. The MAACO store rep told me if I wanted it to fit correctly I needed to spend $130 more dollars. This is NOT what we had agreed on or discussed. We discussed and agreed it would be fixed. Since I had been put into a bad timing position with my car pickup and losing my job I had no time to deal with any further shenanigans for lack of a better word. After taking a closer look at the truck later that evening I noticed they had sprayed my rear license plate lights black. My car is a Lexus and is used to hold the quality appearance of a Lexus. Now it looks like a piece of shit falling apart. Do you have to call the Attorney Generals Office in order to report this type of ripoff scam ?
J
1 month ago
Low quality work and scammed into believing they would fix my car...
Before I took my car to MAACO in Peoria, Illinois I loved it. Now I dont even want to look at it. I wanted it back into the condition that it was in before it got hit in the rear end. The owner Bob explained to me that he could do just that. I was told that the part i would need had a option to purchase. There is the "really cheap" one that probably won't fit right, then there is the mid grade option that would fit correctly. Then there was the Lexus brand that would fit correctly but it cost even more because it was Lexus brand. I went with the mid-grade option. They said it would be fine. They had to respray the entire rear truck as well. After looking over the job much closer I noticed the rear end was starting to come undone from the car. The MAACO store rep told me if I wanted it to fit correctly I needed to spend $130 more dollars. This is NOT what we had agreed on or discussed. We discussed and agreed it would be fixed. Since I had been put into a bad timing position with my car pickup and losing my job I had no time to deal with any further shenanigans for lack of a better word. After taking a closer look at the truck later that evening I noticed they had sprayed my rear license plate lights black. My car is a Lexus and is used to hold the quality appearance of a Lexus. Now it looks like a piece of shit falling apart. Do you have to call the Attorney Generals Office in order to report this type of ripoff scam ?
P
3 months ago
Never again
The store in Peoria, il did a horrible job on my car. I paid $1500 to have my car painted. It looks like they put sand in the paint. There are little bumps everywhere on my car. They had my car for 7 days. There was a dent on my front bumper I wanted fixed. Somehow they missed it. I asked the owner to refund me for that spot they didn't fix. He did with no problem. I asked for a refund instead of having them fix again because I didn't want them to touch my car again. Never again. I should have shopped around. The owner always looked pissed off. I will definitely not recommend this owner. There were spots I wanted fixed. They did not fix. They just sprayed over them.
J
6 months ago
a nightmare
so I expect everyone has a different experience and let's hope ur is not like mine so I go in ask what it's going to cost to get some body work and a paint job the guy Bob ask what my budget is I tell him well I don't want the 299 special so I go with the best paint they got and the bid comes to 1410 he says we will cut sum corners by not taking off all the lights and just taping them ok I'm fine with that saves me a bit of money but he did not tell me they were gonna spray my moonroof not literally just a bunch of spray on it doubt they even masked it they sprayed all under my wheel wells looks like shit then opened they doors and sprayed over an aluminum audi plate on the running boards this isn't even the worst part so I go to pick my car up and they hand me my key taped together I pull the tape off and my fob falls apart I realize the broke it so I tell em they say we will make it right so I go home find a run on the paint job and see that they tried to glue my key back together cause there was glue in my key so I go back Bob has the run fixed and tells me he will look into my key I go back later he ask me to sit Dow then basically accused me of making it up that they broke the key but agrees to fix it why would u fix it if u didn't break it I wouldn't any way sends me to a locksmith that upcoming Mon this was on Fri so call in late to work go to the locksmith at 9 he does not have the key he calls me later says he has it bring it in the am I take it to him the next day leave it all day he calls me just before 5 pm says I got the keys to work but the fob won't well I go pick it up there are light flashing on the dash the old key don't start the car the new one did sent my electronics into protect I had to take it to Audi this morning and pay 200 to fix what they messed up not to mention the work I missed multiple hours dealing with this I know my one story won't hurt their business but if I can get one person to think twice and go somewhere else it's worth it I feel like I got the 299 special for 1400 then have about 300 in work missed and money spent fixing what they did thanks Bob they don't care about ur stuff
B
1 year ago
Horrible Service & work
I've got the worst paint job ever on my car from them..my car makes me want to cry every time I see it.I don't even drive it cause people ask where it got painted and tells me it looks horrible n when u spent good amount of money on it and they take a month and a half to get my car done having to redo it after I got it cause that night my car was pink and purple when it was supposed to be purple and it did not look good at at and when I got it back the first time they broke my new windshield,my car still looks horrible with paint in my car all over all my interior cause they didn't shut the door all the way..the owner Bob is very rude and said he will not fix my windshield they broke and they waxed my car when their pamphlet says DO NOT wax 4-6 weeks and they did the first day and left the wax all over and I can't get it to come off even had the car detailed 3 times..wax will not come off and paint will not come all the way out of interior on top of that it made me sick to get in my car the first couple few weeks due too a heavy paint smell and I have 2 babies under the age 2.its heartbreaking to waste money on a paint job that's stopping me from driving my dream car..paint on my WINDOWS & CHROME ,ITS LIKE THEY WAS ALMOST PAONTIG MY CAR INSIDE OUT.EVEN THE ENGINE HAD SO MUCH OVER SPRAY ON IT AND NOT IN A GOOD WAY..IM SORRY BUT NOT SORRY THEY WILL NEVER GET MY BUSINESS & NEVER RECOMMENDATIONS FROM ME..IM STILL SHOCKED!!I HAVE A 100+ PICS OF THINGS THEY DID ITS SICKENING JUST THINKING OF IT..LOOKING AT MY CAR TONIGHT HAS MADE ME SO SICK..
J
1 year ago
Hammered fish eyes every where
Firstly took my girlfriend's car there had some issues I had already set appointment to take my truck there we spent $2,500 on two cars that advertise for a 299 paint special we got talked into more things that we believe weren't needed and the paint job is literally are hammered and fish died every square inch theirs 50 fish eyes or specs were they did not clean the vehicle properly before painting there are runs in the clear coat there are runs in the paint I recently just tried to sell my truck because it just looks so bad and the first person that come look at it was like wow this thing's hammered who painted it I even had the truck dirty so you couldn't tell him much because when you wash it and clean it while you can really tell I'll never take my vehicles to this place to get paint it again and then as the painting process are going on between both vehicles the owner Bob tried to bribe me to my girlfriend to take down a post from her car and I wasn't aware of and then after he screwed me on my truck didn't even paint the bed charge me oversized vehicle and wouldn't accept a 10% coupon from when we had her car done that they gave us we started to become an now we try to take the cars to car shows and people look at it and then they just start Browning and they don't even talk to you they just walked by and you can see him pointing and like their faces on their looking and some people even say well whoever painted this screwed you I hope you didn't pay them is really depressing to look or talk about the cars or truck now I get on there to update my complaint and I see that someone posing or the owner most likely Bob because it seems that they've looked up to me personally and found that I have multiple Facebook on my business and now they're bashing my business Absolute Auto Works on their page saying it's absolute trash well I have 3 Facebook because you don't have personal Facebooks and then other Facebook so we're trying to get out there all the Facebook for active and we constantly post on Craigslist and everything we're very active 100% satisfaction guaranteed businesses we own 2 businesses and 110 of 30000 people if we wasn't good at what we do we wouldn't be able to have two businesses in one town of 30000 Bob at Maaco has slandered and bass my business on his website and I have not bad for slammed his business at all I have asked for discounts and refunds and to redo the vehicles and he refused said there's nothing wrong with them they are full of fish eyes and Hammer paint the vehicles are not satisfactory if this is what they do to a 2016 Camaro the guys must be crazy for paying that amount of money to have a vehicle painted like this I don't see anyone who would pay $2,500 and be happy with the result the truck is posted on Craigslist type in 1996 Ford F150 Flareside new paint and you'll see them in the pictures or come by and look at the truck or the car I have hundreds and thousands of pictures between both vehicles you would not believe it like I said 50 fish eyes or spots of dust it's just crazy it seems like they sanded and didn't like the car I just don't understand how they are still in business if they're turning this sort of thing out all the time I even asked Bob personally I should hate you know you tell me that you this person's been sick and this person's been sick and this person's been sick and then five guys called off cuz they all got sick at once you need 2 Vehicles longer oh no it will be good will be good and this is what we get because they rushed the jobs because they had guys that were sick and down and now I have paid $2,500 for two paint jobs that's just not acceptable to anyone's standards.
T
3 years ago
Thanks!
You guys are awesome, can't wait to come back!