MacLin Plumbing Co, Inc.


651 N Highway 183

Ste 335-144

Leander, TX 78641

License: #M17105 Jerry Hamlin
Open Today 8:00AM - 6:00PM

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All Reviews

5 months ago
Friendly / professional / knowledgeable / punctual
We has a gas water heater leak. James, Matt, Junior were very professional. They worked with AHS (american home shield) and were able to diagnose the problem. They also explained the service process. The replacement water heater was installed to our satisfaction. We highly recommend MacLin plumbing co. Thank you!
9 months ago
Very unprofessional and threatening
First, the technician was great! However, the manager in the office was very rude and unprofessional. Our hot water heater went out on Wed. evening. It was diagnosed on Thurs afternoon as needing to be replaced. The paperwork was completed by Fri at noon. However, the manager would not check on it. I called again later in the day and he still hadn't heard and would not make an appointment or check on it. It was in and ready to be picked up. It could've been installed on Saturday if the manager would have been proactive and open to suggestions. He actually threatened to drop me as a customer and to make the process take longer for me. Thankfully, American Homeshield stepped in and made an appointment for Monday. I truly think he would've booked it for later in the week since he threatened to make me wait longer for it. I would NEVER use them again or recommend them.
10 months ago
Came out to my house very polite first rate job and fast
10 months ago
Jerry and Matt came out and quickly diagnosed what we thought was a slab leak, and found that it was a pipe leak in the wall. What we thought was a $2800-$3500 bill coming turned out to be a $100 30 minute fix. Great diagnosis and execution of the problem. We will use them from now on.
1 year ago
The dispatch guy from Maclin is always SO polite and Matt who did the service really went above and beyond to fix the leaks and issues we had. Also answered several other questions about the home plumbing
1 year ago
From the initial contact through the repair both the scheduling and service were above average. Thank you Maclin Plumbing and Matt, the tech.
1 year ago
Arrived quickly and in provided window, were informative, professional, courteous, resolved the problem to our satisfaction and answered all our questions.
1 year ago
Most professional company you have dispatched ever. I asked for his professional card so I could share with neighbors.
1 year ago
They called ahead of time and was in and out. Didn't even take my whole lunch hour. It was great. Very nice technician.
1 year ago
The technician thoroughly explained the problem. Gave details on the purchased item, told me how to troubleshoot it in the future. Was apologetic for the wait time (which wasn't bad to me, they had to order) but very professional. Service was prompt. I really appreciate that they call you when they're 30 min allows you to plan your day without having to wait a 3 hour window!