Madison Blvd Self Storage

Self-Storage Centre

9091 Madison Boulevard

Madison, AL 35758

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All Reviews

1 year ago
I called into the location on Madison Blvd for a rental at Balch Rd. and spoke with a Ms. Lisa. She was so friendly and took the time to explain how the rental works as well as offering to show me the property that is closer to my home that I wanted to rent. Upon my arrival to the Madison location I was greeted by Ms. Lisa and she was so welcoming. We went to view the property and I was surprised on the security for the property because I have experienced issues in the past with other companies not making me feel safe upon visiting the property after hours when it was more convenient for me. I wanted to write this review so that people would know that the property is safe and you feel automatically that you and your business is a number one concern. THANK YOU SO MUCH FOR BEING SO NICE AND WELCOMING!!!
2 years ago
Quality service reps, bad policies.
I have learned since this is under new ownership that their not required to make sure that the climate controlled units are actually climate controlled, that it is up to the Occupant to make sure the unit is still climate controlled. Section 31. of the rental agreement states "Occupant releases Owner and it's respective agents, employees and affiliates from all liability for damage to stored property from fluctuations in temperature or humidity from any cause (this part is important) including the negligence of Owner or it's respective agents, employees or affiliates." Essentially it's you're problem if the A/C no longer functions and they don't fix it and your property has been damaged. Be wary.
Response from Madison Blvd Self Storage
Bryan, we understand your frustration and want to assure you that it is not done to be a bad policy for our customers. We are mandated to have certain clauses in our lease by the state. It is the responsibility of the person signing the lease to know what they are agreeing to and ask questions if they have any. Our staff is more than happy to answer any questions or to explain anything to you.
2 years ago
The nicest people on Madison Blvd
I was in bad situation and had very little time to move into a unit. The clock was ticking so fast and I feared for my safety, that is how much time I had. I called to verify there was unit available and the website price was honored and after speaking with Kelli she assured me I would have a unit when I was ready. Kelli was so kind she waited for me right at her closing time. She even mentioned that if it was longer she would have waited. We viewed the unit and completed the paperwork in 5 minutes flat! She explained everything to me in way that made me comfortable leaving my whole entire life in storage. She even helped me move a couple heavy items since i was by myself and that was also greatly appreciated. At the end, she mentioned if there was anything else she could do, please let her know. I thanked her but i really wanted to hug her because no one else in the world give me the kind of help she did that night. I highly recommend this place.
2 years ago
Great Staff
This property has some of the most helpful team members in their office. They helped me select the right unit I needed at a great price
Response from Madison Blvd Self Storage
Thank you for taking the time to leave a review, Grace! We appreciate you choosing Madison Blvd for your storage needs!