Masters Generator And Electrical Service

Electrician

Smyrna, GA 30080

Open Today 9:00AM - 5:00PM

smyrnagaelectrician.com

Write a Review

Describe Your Experience

Tips for writing a great review:
  1. Be specific about your experience and the services that were provided.
  2. Be truthful - this review will help other consumers as well as the business.
  3. Be polite - give feedback in a constructive way.

Your Contact Details

All Reviews

A
4 months ago
Terrible Service
I absolutely don't like giving bad reviews but this one I am compelled to...Really surprised to see so many 5 star ratings for this guy. He doesn't even deserve one star!!! Terrible customer service skills. The Gerald guy is simply arrogant and rude!!! He has absolutely no skill how to take care of customers and build a long-term relationship. First of all his guy showed up late and then just to press a GFCI switch he charged $175/- and on top when I tried giving him extra work for which he quoted more than $400 from the previous quote I had. We do respect people's charges but there has to be a politeness in terms of saying about it...rather than just one off statements like "Those are our charges"...well very good...you will never get my business again neither I will refer you to anybody...Don't call them unless you want to get ripped off and on top get bad customer service!!!
A
4 months ago
Horrendous Customer Service!!!
I absolutely don't like giving bad reviews but this one I am compelled to...Really surprised to see so many 5 star ratings for this guy. He doesn't even deserve one star!!! Terrible customer service skills. The Gerald guy is simply arrogant and rude!!! He has absolutely no skill how to take care of customers and build a long-term relationship. First of all his guy showed up late and then just to press a GFCI switch he charged $175/- and on top when I tried giving him extra work for which he quoted more than $400 from the previous quote I had. We do respect people's charges but there has to be a politeness in terms of saying about it...rather than just one off statements like "Those are our charges"...well very good...you will never get my business again neither I will refer you to anybody...Don't call them unless you want to get ripped off and on top get bad customer service!!!
S
1 year ago
Happy Customer
This is what I have so far... The owner was very professional and fair with his prices. I gave him the rates of my other quotes and he explained to me why the other quotes was so much less. I called back to the first company and added the major small details that Masters quotes and the price shot through the roof. They were basically cutting corners to give me a cheaper quote. The staff was on time and very professional. My work was completed within the quoted time frame....And they cleaned up behind themselves... a big plus for me
J
1 year ago
Excellent Service Done by Excellent People
Masters Generator and Electrical Service exceeded my expectations for service and accommodation. They were prompt in their correspondence, written estimate corresponded with what was earlier discussed, they installed the generator when they said they would, finished the work ahead of schedule and found them to be trustworthy people of high integrity. I would highly recommend their company.
C
1 year ago
Best electrician that I have ever had
Gerald is always reliable and provides quality service. He is the best electrician that I have ever had at my home and when I have any kind of electrical problem he the one I call because I know that he is honest and does an impeccable job.