Matthew McRae, D.M.D.,PC.
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2 years ago
Love Dr. Popescu...hate the practice in general.
The 1 star comes from Dr. Popescu only. I do not like how dreary the practice is. It takes forever to be seen, sometimes up to 2-3 hours...FOR A CLEANING! There is one woman that was working with Dr. Popescu that would do basic stuff, and she not only was hard to understand, but she was very rough. She said she did dentistry in her country, but couldn't here in the U.S., but she definitely doesn't need to be one here. The office staff also has very poor communication. I know about my insurance, but when it changed I didn't realize there were things I needed to do before I could be seen. So, I drove over an hour, just to be told I couldn't be seen. Why not mention this? Most dentist will call and let you know of issues, because they will have an open slot they need to fill. The one time I saw McRae, he was far from friendly. Never spoke to me...just the hygienist. I really hope they fix the wait time, and teach their staff to have better communication, and I honestly hope they get folks that speak better English in there.