Meridian Dental Group
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4 months ago
Dr. Chan and the team are amazing. I’ve had a lot of dental work done from crowns to fillings and cleanings and the quality of the work has been great. Also I’ve found Them to be open and upfront about procedure and options in advance. The office is modern and the equipment and tech is top tier vs what I’ve seen elsewhere. I could not be happier with my experience!
2 years ago
TO BE AVOIDED: ALL ABOUT MONEY AND LESS ABOUT THE PATIENT'S CARE
Another bad experience brought up to our attention: "Very unpleasant experience. If you are a phobic patient and need a dentist that will listen and talk to you without rushing you into a treatment you are not feeling comfortable with, this is a place to avoid. The dentist I have seen was unpleasant, rushing me into making quick decisions regarding my treatment stating that if I didnt get it done quickly, my molar will fracture and I will loose the tooth. I was shocked and disappointed especially that I was in her office more than a month a go with terrible pain and all she did was scheduling me for another appointment without even putting a filling or anything. When I told her I needed to eat, she simply smiled as if it wasnt important. While travelling overseas, I had to get the root canal done as I couldnt suffer an entire month especially that my molar on my right side was also in bad shape. Many dont realise that dental phobia is a serious condition which will keep you from the dentist many many years. For me, a paralysis of my entire left face was the tipping point and my best friend dragged me to the dentist to get help. When I went back to the office today, I have informed the doctor ( Amanda) that I had the root canal done and thats when everything went left: from the eyes rolling to the change of the tone of voice, the hard breathing and so on...I felt extremely uncomfortable and almost trapped. She was obviously unhappy that hundreds of dollars wouldn't be going into her pocket. She then suggested to get the crown on regardless of the root canal being done less than 2 weeks ago which is too short to guarantee the success of the root canal procedure. Additionally to that, it is crucial to have the tooth heal and stabilise before doing more work. Why would you build a house on a foundation that is moving?\common practice is to wait til it strengthens and get into the right place before shaking it again. So then Amanda Chan who was obviously annoyed by my questions and concern states taht we only have one hour to get some work done and if we dont do the crown we should do the root canal on my right molar as according to her one of the root wasnt filled properly and the only way for her to put a crown on that tooth is to redo the root canal. Why would you redo a RC that has been done 15 years ago and is asymptomatic??? After leaving her office I went to get a second opinion from 2 other dentists who both stated the same thing: if the root canal was done more than 15 years ago and no pain has ever occurred it is recommended to leave it as is. it was obvious at that point that all she wanted to do was to get me to get some work done regardless of what was right or wrong as long as it didnt hurt her pocket. As a patient facing a dentist who totally obliterated my intense anxiety, I was emotionally panic stricken and had to compose myself and find the strentgh to leave those premises without getting upset. Amanda was stoic and apathetic. This was a traumatising experience especially that I have been avoiding dentists for years after a traumatising experience with a doctor who did a butchered work which caused me a plethora of pain. Now I had to face another disagreeable dentist who was more worried about making money than her patient."