Messersmith & Keller Family Dentistry

Dentist

162 A Trexler Avenue

Kutztown, PA 19530

Open Today By Appointment

drbilldmd.com/

Write a Review

Describe Your Experience

Tips for writing a great review:
  1. Be specific about your experience and the services that were provided.
  2. Be truthful - this review will help other consumers as well as the business.
  3. Be polite - give feedback in a constructive way.

Your Contact Details

All Reviews

S
2 months ago
Friendly staff, professional service
Been going to this practice for about 20 years. While many of the people have changed, the one thing that has remained consistent is that the service is very good and professional, and the staff very friendly.
K
2 months ago
They were able to see me right away!!
They were able to see me on such short notice. Very friendly office.
K
2 months ago
Excellent Service and Accommodating
Friendly and caring staff. Cassie was the best!
P
3 months ago
Excellent
D
3 months ago
Friendly service ,on time & very professional staff .
S
3 months ago
Condescending and Dismissive
4/16/18 Was supposed to have one mercury filling replaced. Told I was getting 3. Explained I had spoken to receptionist about it and she said having only one done was fine. Explained my concerns about pain some people experience after removal of mercury filling to white filling. Then at my Appt, Messersmith told me that was ridiculous and they would never schedule only one tooth because not practical or economical. Said the time he took explaining how wrong people are who say this about the change in fillings causing pain was taking longer than the actual refilling of the teeth. Hygienist told me “you can’t believe everything you read online “(which was NOT my only source of information.) Dentist finally said he’d agree to do only one but my mouth was already numb on the opposite side and I felt dismissed and dejected by then so agreed to the 3 being done. My teeth have bothered me every day since. Had to go back and hoping it’s just a biting issue. We’ll see but I didn’t want to go back because I was afraid he wouldn’t believe me that I was in pain. Never been talked to or tested like that by a doctor in my life. Unprofessional, uncaring, and insensitive. Felt I was being pressured and rushed.
M
4 months ago
Professional, friendly, and very courteous.
D
4 months ago
High quality service
My dental hygienist Cassie is so sweet and compassionate. And Dr Keller and Dr. Messersmith are amazing guys! Everyone is so nice here and always makes you feel welcome. I am currently whitening my teeth with the trays they made out of the molding of my teeth. They are looking brighter each day! So happy with this awesome team! I continue to leave there happy. I absolutely recommend them!
J
4 months ago
Professional and friendly
Excellent staff and service
P
4 months ago
Staff was great and loved the music that was playing. Beatles, Elton John and more..