Mini U Storage

Self-Storage Center

1979 Hooper Avenue

Brick, NJ 08723

Write a Review

Describe Your Experience

Tips for writing a great review:
  1. Be specific about your experience and the services that were provided.
  2. Be truthful - this review will help other consumers as well as the business.
  3. Be polite - give feedback in a constructive way.

Your Contact Details

All Reviews

1 year ago
Not very thrilled with the service.
The facility looks great, the service was pretty good, and the people were pretty polite. The issue I had was I called the 800# to reserve my unit and roughly a hour later a rep from this location called me to see if I would be needing any moving supplies boxes, tape, blankets, ect. She also mentioned that the facility has a truck that they rent out, which spiked my interest. Once I was told how much it was going to cost I confirmed the rental of the truck and proceeded to cancel my u-haul truck since I was going to save roughly $140 using their truck. When I got to the facility they told me they had no truck reservation and that both trucks were gone for the day. Meanwhile I had 4 friends emptying my house out into the driveway. Although they tried to call a local truck rental company for me, and also gave me a lock. Im sorry that is not good enough. You should have 1 covered the rental of a truck for me or given me a comp for a months rent. This one issue was big enough to me that I would not deal with this company again.
2 years ago
frienly, helpful, professional, and kind
I was nervous about putting my furniture and stuff in storage. I have never used a storage unit and they made me feel so at ease with this transaction. They had a lot of patience with me.
3 years ago
I needed immediate storage space. the service was swift. the prices reasonable and the people were curtious and helpful. I was more than satisfied.
3 years ago
Very clean facility and friendly, accomodating staff. Easy access and safe environment.
3 years ago
Courteous, Great to do business with.
3 years ago
I have been with mini u for many years and I have to say that of all the customer service reps that I have dealt with both, Steve and Carolyn have provided excellent service. I have had a problem inside my unit that needed to be fixed and also lighting problems and Steve and Carolyn took care of them immediately. When we had lots of snow this past winter the front of my unit was cleared and salted so that I could get in and out that meant a lot to me . Whenever I need something to be taken care of or information it is done in a timely fashion with a friendly positive attitude. I am very happy being at mini u storage and Steve and Carolyn are to be thanked for that.