Mini U Storage
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4 months ago
the guys were friendly, helpful and have a charming personality. they answered all my questions and are very truthful and patience. wasnt in a rush, took their time and made sure i understood Everything. help me set up automatic payments cause i suffer from CRS.
4 months ago
Found Mini U Strorage through a web search for self storage locations near us. We have been renovating our home for the past two years so we can rent it out. We are hopefully at the very end of the process, but need a place to store some items to complete emptying out the house. I did see the free rental period-not free total rental, for their truck. One viewer commented on here that the place is totally dishonest because they had to pay $20 ...yes, but that is for insurance. Your personal car insurance will cover you when renting a personal car, but not when renting a commercial truck. On top of everything, my husband told me that we can use the truck as often as we need to for 30 days-free. You can only get it to move items to the unit, not for moving items from the unit. Also, the free rental period is 4 hours and a total value of $30, or if you rent it after 2pm, you need to have it back by 8 or 9 in the morning. We did have to put down a deposit of $60 + the $20 for insurance. The place is clean and less than a mile from our house. It also has some of the longer gate hours compared to other places. I initially signed up to rent a unit starting 12 Apr, we had some issues and had to change the date to the 14th. My husband did stop by on the 10th and we decided to reserve a larger drive-up unit. I also called the manager that morning who explained to me that the trucks were in maintenance and depending on what had to be done, none of the trucks would be available until the next week. He was willing to give us a $30 one-time credit toward the rental of the unit if the truck was not available. When my husband signed for the storage unit on Friday, he saw that the truck was there and we picked it up Saturday after 2pm and dropped it off Sunday morning before 9am. I also appreciate the incentive I received through the websearch such as 1/2 off the first month's rent. the use of the truck, lower monthly rate (in my case for a 6'x10' ft drive-up unit it is $13 less than if I had gone to the location and rented the unit), as well as a monthly 5% military discount (you could also get the 5% discount if you are a AAA member or sign up for autopay, but you can only get this discount once). Please disregard the person who said this business is dishonest. You need to inform yourself and ask questions. Also, their website was very specific about the free rental period. Where can you rent a truck for that kind of money? And it is not a rinky-dink van or pick-up, it is a very large and spacious moving van. I also felt good that it had just come from maintenance.
6 months ago
Worst and most dishonest company ever
Announcing "you can use the truck for free" on the phone by both the agent and recorded voice while on hold only to make plans accordingly but finding out at the last minute that we have to pay $19 or $20 for using the same truck. I believe this company is either very stupid or plainly thinking we are so as customers to just lie about the free use of a truck when there's no possible way of actually using it for free but just change the fee for using it to a different name. I STRONGLY REGRET EVER BEING REFERRED TO THIS COMPANY AND WILL ACTIVELY DENOUNCE TO EVERYONE AND EVERYWHERE YOUR DECEIVING, VERY DISHONEST, ABUSIVE AND INTENTIONALLY MISLEADING PRACTICES. SHAME ON YOU MINI U STORAGE. YOU DON'T DESERVE ANY CUSTOMERS BUSINESS.
6 months ago
The Staff M-U-S
My move was no little thing--so the Staff was so calm and professional. I can not tell you how much smoothier their service made this room better for me. Everything was right on point. Even though I have an inside unit, the place is soooo clean and in order. Thank you Guys for being so helpful.
1 year ago
The staff at mini-u-storge was great. They very professional and friendly. They took the time answer all my questions and made sure that understood the contract agreement before signing. They really do take the time needed to help you. I really do like using them and feel very comfortable that my belongings are safe. I would highly recommend using them to anyone that is looking for a clean, secure place to store their valuables.