Mini U Storage

Self-Storage Center

13901 Smoketown Rd

Woodbridge, VA 22192

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All Reviews

3 years ago
Great service
My family and I have been storing at this facility for over three years and we are very happy. During our time here we have had to up size and down size our unit(s) on several occasions and the team here has gone above and beyond to assist us. They are very friendly and professional and I truly appreciate them and would definitely recommend them to family and friends.
3 years ago
Exceptional and friendly service
The onsite managers - Joe and "Candy" - are usually both in the office. They are very friendly and exceptionally competent. If you have a question or a problem, they handle it immediately. Billing questions, supplies, moving to larger or smaller unit - all no problem. There are storage facilities much closer to my residence, but I wouldn't consider moving because of Joe and Candy.
3 years ago
Excellent Customer Service
When we started looking for a storage facility we had no idea that there are many places to choose from, however what stood out the most to me was the welcoming I received when I called Mini U Storage for the first time. The woman was extremely cheerful, extremely knowledgeable and more importantly helped me to understand what size unit would fit our needs, but more importantly her patience for all my questions was outstanding since renting a unit didn't require a college degree. I have now since been using Mini U Storage for the past few years and Candace with her husband Joe still remain as consistant and relaible as the first day we drove in. The facility is impeccably clean and not once when I had asked for help did either one of them turn me down. In fact, there was a day that the temperature soared close to 100 degrees and they knew I was by myself, as I was not surprised both of them checked on me to see if I was ok and brought me a bottle of water. You could rely on personal service as they always have taken steps to ensure that our needs have been met, always asking if I had any concerns or questions and not once when walking into the inside of any building was I left in the dark, everything is always well lt. We presently have 2 units one that is accessible from the outside and one unit that is indoors. So if you are in need of a storage facility just call over to Mini U Storage make whatever arrangements necessary and cross it off your list, the last thing we have time for is making numerous phone call trying to find the right storage facility, I promise Mini U Storage will meet all your needs.
3 years ago
Great Service, very friendly and knowledgeable employees, a family friendly type atmosphere
I have had my excess belongings at Mini-U-Storage for quite a number of years and Joe and Candace have always been very friendly and willing to answer any and all questions I or anybody else might have. I feel so sure that my belongings are safe and secure that sometimes months goes by and I never even go to check on them. The units are alarmed, clean, well lit & I never see any garbage or junk left by other tenants left sitting anywhere.anywhere. Everytime I go to the storage unit it is spic and span clean inside and outside of the units. I recommend this business every chance I get because of my years of great service and the cleanliness and the friendly attitudes I get greeted with every time I walk or drive into the property.