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5 months ago
I am not to pleased with some work that was performed by Miracle Method Surface Refinishing Richmond Hill GA(Savannah) on a garden tub. This is a house that was refurbished and is to be sold. Attached are some photos taken of the work. There was a crack on the bottom of the tub. I had a 12:00 appointment for someone to look at the job. Waited until 12:00 no call, and a no show so I left. Approximately 12:15 someone showed up and I forgot to tell my wife not to bother with the company and I would find someone else. If I would have received a call I would have waited. I called the company after the work was completed and sent some photos and asked if this is satisfactory to them. Was told yes. The finish was exceptable but no anti slip, which my wife said was talked about when the repersentive arrived and reviewed the job before a quote was emailed to me. On the second day the technician was late. I called the company and was told he would be their shortly. Five hours later he arrived. The height ot the circumference of the tub was eyeballed and taped using ½ inch tan masking tape. This tape does not bend enough to create a smooth tape line, and showed when the fished produce cured. 3M produce tapes for the automotive and aerospace industries that can be purchased by any one that can perform that task. I was told for $300.00 more they will correct the problem and resurface the whole tub. I declined to pay anymore money. So if this is the highest quality standards that your CEO Chuck Pistor talks about on the web site this job was not.
11 months ago
Very responsive to refinish tub,good job bath tub looks like new,will certainly use their services in the future.
11 months ago
High Quality Finish, Professional and Courteous
Lisa Teter, Office Manager for the Savannah office was so helpful and kind. She made everything happen for me without any stress on my part. JoQuee, the technician who resurfaced my shower stall was excellent and kind as well. I highly recommend Miracle Methods for their professionalism, courtesy and the high quality of their finished product. Kudos to Lisa and JoQuee!
11 months ago
The bathtub is beautiful however there was a small amount of the material used that I need to clean up. Not a major problem but it has to be clean because I am a perfectionist or I used to be before my stroke. I still see what most people don’t. The young man you sent to do the work was very nice and polite, he did a very good job.
12 months ago
Quick, professional, and looks great!
My home is 23 years old and I wanted to change out my tub/shower kit in my guest bathroom. After several estimates of three to five thousand dollars and higher, I was very frustrated. I decided to check out Miracle Method website and look around. Once I made the decision to get an estimate and spoke to my local office, I was very pleased with how courteous and professional the staff was. They worked around my schedule and were very easy to speak to and didn't make me feel rushed when I wanted to ask questions. I went forward with the tub/shower refinish and it only took 2 days. My technician was on time, even early, very polite and professional. Yes, the first day the smell was pretty strong, but it is a chemical after all and it dissipated after about 15 hours or so. The technician made sure everything was taped up and kept the door closed so nothing left the bathroom while he was working. The second day was just completed today and I am really happy with the results, it looks fresh and updated. The technician cleaned up after himself and did not leave any mess. The only thing I had to do was wipe down the bathroom surfaces from the sanding he did as part of the final process. I decided to update the shower trim on my own and together with the new refinished surface I couldn't be happier. Thank you so much for this option for people with realistic budgets and expectations! I would recommend this company to anyone looking to update with a limited budget.