Molldrem Family Dentistry

Dentist

800 Prairie Center Dr

Eden Prairie, MN 55344

Open Today By Appointment

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All Reviews

K
9 months ago
Quick, Attention to Pain Management but Lacking in Relationship Development and Issues with Insurance
I've been going to Molldrem Family Dentistry for 2 years now after moving to EP (as is my young daughter and husband). Let's start with the Pros; Great location, nice office building, the practice has all the latest bells and whistles; tv w/cable in the waiting room and in the chair, video game console for kids in the waiting room, tea/water station, nice toys/balloons for the kiddos when they're done, free pens, lip balm, etc. They also have the latest high tech gear for procedures, things that go in your mouth to hold it open, X-rays, etc.- more so than other offices I've been to. Dr. Molldrem is friendly and efficient and he and the dental hygienists all explain what they're doing so you know what's going on in your appointment. However, I haven't enjoyed my time there like I have with other dentists in the past. Cons; there is a new hygienists working on me every time I come in. It's hard to build relationships when you're meeting a new face and doing small talk at every appointment. Most of them talk to me like I'm a child as well...and I'm a grown woman. Part of calming anxious nerves at the dentist is knowing the people working in your mouth, building a relationship and trusting them. There's only one hygienists I've seen more than once in 2 years. I'm starting to wonder if that's a reflection on their working environment.... Also, it's great to be "in and out" but I've had a couple of more extensive procedures recently and don't feel like they're taking the time with me like they should. My fillings don't feel as "smooth" as they should (I have debris coming off in my mouth for a few days afterward) The hygienist that worked on me last worked too fast; Sprayed water on my face and practically jammed the suction tube in my mouth before I was ready for it. I also don't like having bulky headphones placed on me and glasses along with the HUGE thing in my mouth...it's sensory overload and adds to anxiety. I also can't hear what the dentist is saying to me when I have those headphones on. It would be nice if the hygienists would ask if you'd like headphones. Also, I have to clarify my insurance/confirm my bill almost every visit which is frustrating when we've been patients for this long. Overall, I like this practice. It's convenient and good enough but I think more attention could be paid to building up patient relationships and taking more time to "get it right" instead of feeling rushed along to improve the experience.
A
9 months ago
Hi quality professional service for a difficult surgery
Hi quality professional service for a difficult surgery. No discomfort at all
D
9 months ago
The hygienist was very helpful and recognized that I was having a lot of difficulty swallowing. She removed the piece that was holding my mouth open & proceeded without using it. All staff should be trained to know that older adults/seniors experience problems with swallowing of pills, food, etc. due to decreased motility of the esophagus.
A
9 months ago
Friendly, patient and good
Doctor was good and so were the dental hygienists. awesome experience for my and my son.
D
9 months ago
Always friendly
The staff and Dr. Molldrem are always friendly and upbeat. Also the appointments are always on time and take the amount of time they told you or less! I have been very happy with the dental work I have had done. Great place!
B
9 months ago
Courteus and Knowledgable
I came in with a Groupon and was able to get constructive info about my dental health. Thanks again!
N
9 months ago
Very professional
Unfortunately had a few cavities on my wisdom teeth. The staff at Molldrem don't waste any time getting you in and out. Very informative as to what to expect. I was in at 9 and out by 9:45, exactly as they quoted. Thanks for keeping my teeth healthy!
S
9 months ago
Friendly and relaxing experience
The staff is so friendly and nice. Truthfully, I have always hated going to the dentist. Dr. Molldrem changed my opinion. I have been going to him for years and will never go anywhere else. I had a stress free, relaxing visit.
M
9 months ago
Professional and personal service
If you are looking for a family dentistry that provides excellent service, has a friendly staff, and uses the most up to date technology, than look no further. I have been coming to Molldrem for 2 years, and i am so impressed . Every time i have gone to an appointment, the staff is welcoming and the environment is wonderful. I am so happy I found this dentistry.
S
9 months ago
Always friendly and professional
Even when I fall behind on my dental care there is no judgment just encouragement to keep on top of things.