Mountain Shadows Family Dental


21765 W. Yuma Rd.

Ste. 101

Buckeye, AZ 85326

Open Today By Appointment

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All Reviews

3 months ago
Unprofessional, hard sell, accounting errors resulting in you paying a considerable amount above what your insurance will say you owe.
Mountain Shadow is really a great place, the doctor and staff are very pleasant. However I should warn you that they cant get your billing correct. I had a $300 credit and when I went back in, mysteriously it was gone and they said they applied to my wife's account, which might have made sense except she paid her balance each time. Then at the end of the year they said I owed them $300. Then come around this year as I had paid all of my balances as we went through year and surprise, they claim I owe them $287. You can't trust their accounting. They aren't supposed to mingle accounts, that's a HIPPA violation. So I am now looking for a new dentist myself. Don't trust them. Also I've had 4 crowns put in by them and 3 of them have fallen out in less than 2 years. I recommend you find a different dentist. Another thing, be prepared for the two people up front to tell you they dont know and when you ask to see everything done and how it's billed out, their numbers dont make any sense.
11 months ago
Feels normal
I’m very sorry, but I can’t remember the name of the girl that fit my crown but she is the best! All the staff are great but this girl deserves a high five and more! Thank you
12 months ago
Love my Mtn. Shadows Team
In all my years of dental treatment I find this practice the most though, progressive and professional.
12 months ago
comfortable, professional and friendly.
1 year ago
Competent and pleasant
All team members were competent, professional and pleasant. Each team member provided pertinent information, clearly explaining procedures and options. The experience was a pleasant surprise; looks like we've found our family dentist!
1 year ago
Just went for a cleaning & now am thinking about Lumineers...hmmm! How did that happen? Well, there's a really good sale & when my husband got home, we both decided we would love to do that. I am looking up info for my hubby & I to go over & compile some questions & hope to get in Monday for a short consultation to make a final decision. I just feel very comfortable with how professional (but fun) & knowledge everyone is there.
1 year ago
My teeth are able to bite things, all of the things, and really, what more could one want from their teeth?
1 year ago
Mountain Shadows is the best dental practice I have ever used
I have told everyone I know who has had an uncomfortable experience with a dentist to go to Mountain Shadows. The staff is friendly and does their very best to see that you are comfortable. They are always willing to squeeze you in to be seen. The hygienists are also skilled in giving injections for blocks with little to no pain. Above all, I am willing to travel 4 hours from our other home in the White Mountains to have any work done...such as Dr. Garrett. He is skilled, fast, makes sure you are pain free and has a wonderful personality. He always makes me laugh. That helps a lot...because...lets face it.... no one liiiikes to be in the dentist chair. If you have to be...this is the place and the doctor. Thanks for all you do!
1 year ago
perfect - no surprises and a great result. I have lots of confidence in Matt Garrett.
I really appreciate how my time is respected by this team. Thoughtful treatment recommendations give me confidence.
1 year ago
Bad service
Wants to charge for unneeded work. Employees will not listen to customer when customer knows exactly what is needed. Employee refuses to help the customer with a payment plan so the bill is paid before the work is even started.