Muscle Men Movers
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3 weeks ago
DO NOT Use this company until you review them!!! BEWARE
I want to give them a NEGATIVE they are not worthy of one star! Let's start...the move was arranged by my realtor. The movers came on May 24th 2018 and 4 employees arrived, packed about 70% of the house and left. The following day the truck was arriving to pack it. 3 more employees and a driver named Charles. Half way through this day and the truck being 50% loaded Charles was irate because NO one did an inventory. He began filling out an inventory sheet and explained he had to have it to move the truck. Knowing this statement was true, I signed it for him. I was moving out of state and asked them to please leave my clothing I had in the closet. They did not. When I discovered this, Charles was helping me locate it, The fun is not beginning...The "Closet" box which you would assume would contain clothing has an array of articles inside! I mean an array, jewelry boxes, lamps, pictures, some cloths, and what ever else they threw in. There was a large 80" TV box which my flat screen was only a 60" so upon opening this, it was discovered ALL my art in the home was thrown inside with NO protection. Charles, took pictures off his phone and promised me it would be properly packed! Every box we opened was packed accordingly!!! The truck left and they still had not packed everything. They actually took my patio set and 3 chairs and left one! Each room had contents. I called MMM and spoke to Justin who informed me because of the Holiday on Monday they would return on the 29th. On that day a box truck with 2 employee's arrived. They began to pack and fill the truck. The home also closed that day, so it was hectic! Guess what they still left a bunch in the garage! I was traveling with 4 horses, my child and had NO way to pack or transport this so it was all LOST! But...I took a video with my realtor acknowledging he was aware and more so I was not getting charged a cleaning fee. It was devastating, so I thought. I was worried sick about my belongings. I hired a person to be at the other end to let them in my home. I was still in AZ. I arrived and was sickened to see how my belongings were smashed and thrown inside this house. They had doors blocked, when I say thrown in...that is EXACTLY what they did!! I will post pictures and if I can video's! EVERYTHING I seen was BROKEN, they left all the moving blankets on the items and guess who unloaded my truck, not another moving company from this state as Charles said but 3 men from a temp company out of the city! Three men who were not bonded and insured as MMM claims and Charles FIRED them for "man handleiding" my belongings! Now I have to deal with first Justin and then David Popitan got involved. Justin asked ME if I could send him a copy of the "inventory" like a fool I did. They wanted me to fill out a claim form which took me time to go through this disaster they created. Then it was he needed "lot numbers" remember NO one took an inventory so there were NO lot numbers on 80% of it! The inventory was erroneous. My inventory had National Van Lines and MMM as the agent. I called National Van Lines thinking they did the move ONLY to discover they had NO involvement with it. So they are using another companies letter head but David Popitan said it doesn't matter!! National Van Lines wrote me a letter stating they had NO right to use there letter head for this move! Then, I was going to file complaints with BBB, Attorney General and AZ DPS, now I needed the Bill of Lading that is when I received a copy there was no signature on it. I asked and asked and asked WHO SIGNED these contracts? First David stated it was me, then it was my realtor and who signed saying the good were received in good condition and David stated my brother who I don't a brother here and my hired guy was asked and shown the signature and he wrote a paper saying, "NO that is NOT my signature and I did not sign anything and wrote a letter to that fact! Then it was the realtor who took me forever to make contact, his answer " I did NOT sign anything". So David Popitan WHO DID SIGN YOUR CONTRACTS? My damages are approximately $29.000.00 and I am missing a bunch! David Popitan being the good man he is, offered 2200.00 minus a 500.00 deductible. Which did not even cover a tiny portion of what they did!! They packed a bunch of pictures (personal) inside a antique cabinet, oh wait they weren't packed they were thrown inside and upon arrival I had a pile of busted glass, frames and damaged pictures!!! My husband who passed was an avid RC racer I saved his RC vehicles for my children and they were destroyed, EVERY single memory is GONE!!! Including an URN!! : ( David has the animosity to tell me ALL my stuff was damaged, I "signed" the inventory. That inventory is as erroneous as erroneous can be! All my family heirlooms are destroyed, my deceased parents items are all broken beyond repair. My child's mattress was uncovered and had a disgusting black stain that covered a huge part of it. Our dressers were broken,
10 months ago
Fast, Efficient Movers
The team of three completed my move in half a day. There were some minor dings but they informed me each time something happened. They assembled furniture at my new place and did a great job!
11 months ago
The movers were nice and friendly. Quite fun to be around. They worked all day making several trips to our new home . They even stayed late to help put our beds and tables together. We hope to not move again but would use and we will recommend.
2 years ago
They damaged more than they didn't! Their truck high centered 4 4 hrs on our boulders! They ruined 2 antiques and broke an entertainment center and nailed it back together haphazardly without our knowledge! They are not located at any address in their ads! All mail returned by PO!
2 years ago
High quality awesome company
I had the most wonderful experience with this company, I called the day I needed to move because the other company stood me up I was in tears they had someone out to my house at 5:30 that afternoon the 3 young men were so incredibly nice and professional I had my sons pot luck for football and they kept working by the time the potluck was done they were to!! Plus they are completely affordable. Just such an amazing bunch of guys I will forever be greatful!!!!!