Neighbors Insurance Agency


7149 West Flagler Street

Miami, FL 33144

Closed Today Closed

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All Reviews

2 years ago
Auto Insurance
My rep Tony Gonzalez worked well for me saving me money and taking time to find a policy that met my needs and financial goals. Glad i found him. Thanks Tony
2 years ago
One star only because i cannot give them less. The agent that i used to work with at this insurance place is no longer there. i called at the beginning of september to let them know i was not renewing my Windhaven policy for october as i am going with another agent and insurance company. spoke to them directly on 9/3, 9/12, 9/18 and 9/23 - each time REMINDING THEM that i was NOT RENEWING. on 9/28 Windhaven charges my acct and a week later my new ins charges my acct again. i called this agency asking them why they dropped the ball on my cancellation KNOWING FULLY WELL THAT THE AUTO RENEW AND AUTO CHARGE NEEDED TO BE CANCELLED WITHIN 30 DAYS AND THEY DID NOTHING... then proceed to tell me to just let the charge go in to my acct and they will cancel the monthly charges!!!!!! Are you kidding me!! We are talking about upwards of $800 and i'm supposed to just brush this off as a loss because of their NEGLIGENCE and also have TWO policies!!!!! Incredible. I am fighting now to get a full refund and as of my email to them at 2:22pm have not even received a reply from them. BEWARE!!! THESE PEOPLE USE SOME SHADY BUSINESS TACTICS. Also filing a complaint against them with Windhaven Insurance
2 years ago
Excellent Customer Service
Anthony was very helpful, he answered every question i asked and he was able to help me get a great insurance rate and all I can say is he knows his job and does it exceptionally.
2 years ago
Exactly what they said it would be
My agent was Frank Diaz great person trusted the price is exactly what they said it would be could not find any better price I would deal with a man need a trusted believe me I check things out