The RNs running the practice at this office and in the main office are extremely unprofessional. I recently moved here with my spouse as he is Active Duty military. I'm in a high-risk group for COVID. I asked the nurse to ask the doctor for an exception to his policy regarding new patients so that I don't have to go to multiple doctors' offices and/or an ER/Urgent care facility. They both refused to ask the doctor. I'm going to notify Tricare and publicize this as much as possible. We are in a global pandemic and office managers are refusing to ask doctors to make exceptions to internal policy for military families.