North El Monte Automotive

Auto Repair Shop

4402 N Peck Rd

El Monte, CA 91732

Open Today 9:00AM - 5:30PM

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All Reviews

10 months ago
Go to BAR I would love to elevate a small claim to include punitive damages
First, you're a business that is licensed to do your trade of work, and the second opinion I got supersedes yours for they are a test only station and that is how California sets up star smog stations so consumers do not get ripped off. Second, I don't have any broken or modified pipes as proven by the test result from star test only station which is recognized by the state of California. If you want to push this forward and lose your credentials over this I am happy to see you in court. Have a nice day, you unethical mechanic.
10 months ago
Same day test at a test only shop and passed
This place will fail your smog even when you pass emission to get you to replace parts that are not broken, I have proof of this, this is why California has test only stations, God bless California and shame on the shop that cheated me of my money!!! Any more lies and I will take you to court.
Response from North El Monte Automotive
keep post up more review and I will turn your car license plate number to bureau of automotive repair (BAR) let them investigate to see who is right and who is wrong. I been doing smog check for more than 30 years I know what I am doing. Or I will take you to court to proof that I am right. Your 1999 camry had a broken air induct tube had modifield with a tape which could leak out hydrocarbon (HC) to atmosphere and could harm to human respiratory system.
11 months ago
Lied about retest not honest
Lied about equipment to try to get you to replace something that isn't broken. Not an honest shop. Stay away.
Response from North El Monte Automotive
a 1999 camry came in for smog check more than a month ago fail the test. come in today for free retest I ran it again still fail not a happy customer what can I do and he refuse to replace the broken part I advise him.
2 years ago
As a former El Montean, I've been having my cars serviced by North EL Monte Automotive for almost 26 years. I must say with out a doubt he's the most HONEST mechanic I know. His staff Chris,Peter, Adam are Awesome. His prices are reasonable and a lot cheaper than any other mechanic and way FAR less expensive than the dealers. If you want a good ,honest, reasonable, quality quotes for your car repairs reach out to Hank, believe me he will tell you what really has to be done to have your car repaired and he will NOT nickel and dime you. Good Job " HONEST" Hank and staff. Richard
3 years ago
My husband and I are very happy with the service at North El Monte Automotive. They are very friendly and the price is very fair. yes, I had recommend a lot of friends and family member there.
Response from North El Monte Automotive
thank you Janette for the review, times went by so fast, it 's more than 20 years and thank you for keep coming back.
3 years ago
A mechanic who is trustworthy !
Hank, the owner and lead mechanic has been thorough and honest with his diagnosis every time I have taken the cars driven by my family. For example, my sons' 1994 Honda was leaking fluids from the lower rear area of engine. I took it to one shop indicating they would have to take apart sections of the engine to insure leakage would stop. Upon my brothers' Richard and Martin's recommendation, I took it to Hank. After dropping it off, Hank made me aware of some cracked hoses that needed to be replaced. I was grateful for his thoroughness and clear explanation as well as for his sensitivity towards our interest. He was in a position to take advantage but on the contrary made me aware of what I needed to do to avoid costly repairs. My brothers who use to live in the area try to return to him when needed. Although I do not live in the area I have returned to have my brakes checked and I intend to keep going back. When you find an honest and thoughtful mechanic, I have learned you want to make sure he is rewarded with business so he can be of service to others.
Response from North El Monte Automotive
thank you Ed for the awesome review, any little problem about cars, don't feel hesitate to give me a call or come.
3 years ago
it is always a pleasure knowing that my car will be taken care in a professional manner. I'm always assured of the of the work performed in a timely manner. The service I receive is of the highest that a customer can receive. I can honestly say that for the past five years when taken my car off and on either a small task for oil change or large task I'm treated the same. I've recommended others to North El Monte Automotive and I've received calls thanking me for recommending El Monte Automotive. The owner and his service repair personnel are of the most qualified automotive technical people. they are friendly, courteous, honest and fair when it comes to pricing.
Response from North El Monte Automotive
thank you chon for the review, looking forward to see or just to talk to you again.
3 years ago
A Company With Integrity!
I've been coming to North El Monte Automotive for the past 20 years! Hank is of the highest integrity, looking out for the best interest of his customers. Throughout the years, my entire family has taken our cars there for all car services and Hank has definitely earned our loyalty. I've recommended countless customers and wouldn't ever consider going to any other mechanic shop. The service and work done on your car is of top quality.
Response from North El Monte Automotive
thank you Fernando for the quick respond review. Thank you for continuous come to us, even you had moved far away.
3 years ago
I have been a customer of North el Monte Automobile for about three years. I will not go to anybody else. When it comes to my car, I go to the people I trust.
Response from North El Monte Automotive
thank you Hilda for the review, see you the next oil change or any other car problems, hopefully not, right?
3 years ago
Do yourself a favor and bring all of you cars here...
Honest trustworthy mechanic - Hank is the best! They never try to sale you anything you don't need. Pretty much anything I have ever needed serviced or repaired they have been able to do. Fair and reasonably priced too. Highly recommended
Response from North El Monte Automotive
thank you Mathew for the review, any little or big problems with the cars please let us know will take care of it.