Mobile Auto Glass Repair
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7 months ago
Professional, convenient, and timely service
I've used Novus Glass periodically over the past 15 years or so. They are always fast, friendly, and thorough. Their work is professionally done. I appreciate that they come to you, rather than having to schedule an appointment and have to take time off work for windshield repair. I had a very minor issue today, and they were great about letting me know when they'd be there and coordinating how best to locate my car. The work was done much quicker than I could have imagined, and I was given some tips on how to possibly avoid that particular problem in the future. I couldn't be happier. Thanks, Steve. I'll be a loyal customer for many years ahead.
8 months ago
High quality service
I am so happy I got my windshield replaced through Novus. It can be difficult to find a company in Vail that doesn't want to take advantage of you and this one certainly does not. Corey worked on my '93 Nissan Pathfinder. It was not the easiest job. Because my car is old and full of rust, Corey had to work longer and harder to replace my windshield. He gave a detailed description of the work he did and the finished product looks amazing! Thank you Corey!!
1 year ago
A Well Deserved Review
I am a professional driver for Alpine Luxury Limo. Being in the service business, I truly believe there are too many people only making an effort to complain and not enough willing to extend kudos where kudos are due. I had a windshield replaced today....our 11th of the winter season. The technician replacing my windshield (Corey) was courteous, efficient, and punctual. The work was completed very quickly and efficiently. I was contacted when the work was completed and upon final inspection Corey clearly explained the work performed and the care and cautions necessary over the next 24 hours. What pleased me the most was how clean my SUV was. The new windshield was clean, the interior...not a speck of dirt, paperwork was neatly filled out along with the SUV's Vin number. Thanks Corey I greatly appreciate your professionalism. Jim K
Response from Novus Glass
Thank you Jim - You are great customers and we appreciate you holding us to your high standards! Dennie Moore
2 years ago
Exceptional Service--GREAT WORK!
I have only good things to say about the service Novus provided me. My appointment was scheduled in a timely manner. They took my insurance information and handled that end of it. I only had to play my deductible. My windshield replacement was done at my residence while I was at work. Complete instructions were left with me regarding the care to take with my car after the windshield installation. I had left my new windshield wipers in my car to remind myself to change them. Steve installed them for me! I am very happy with the job that was done. I highly recommend them to anyone needing their windshield replaced!
Response from Novus Glass
Thanks Bev, you've been a great customer of ours for years and we appreciate your business so much! Steve Moore