Auto Glass Repair Shop
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Steve and Melissa H.
6 months ago
Professional, fast and friendly
We are restoring an 59 Shasta Airflyte Travel Trailer and needed tempered Window glass replaced. The staff at Novus were great! Responsive, professional and fast. Even when a measurement didn't work out they replaced immediately with no questions asked. I would definitely recommend Novus and will going back for all our glass needs. Thanks for the great service!
6 months ago
Still no quote nearly 3 weeks after measurements were taken for a shower screen.
I contacted Novus the last week of July as we are moving on August 28th to a town house right opposite their works and office premises in Poco. I need an requested an over the tub shower screen. On August 2nd someone promptly came to measure up. I have since called into the office twice (on one occasion offering to pay a deposit), emailed and telephoned as I still have no quote as of August 18th. Now I appreciate good trades people are busy But when I am told someone will call or email I do expect this to happen, but no word yet. I guess I do not get to shower when we move in 8 days time? If you are too busy do the job then please just say so as I could have simply contacted another supplier to get the job done 2 weeks ago.
7 months ago
I recently had to have my windshield replaced on my GMC Sierra. I friend recommended Novus in POCO. When I arrived I was greeted in a polite, professional manner. A replacement was the only option. I left my truck and returned later the same day to find it ready to go as promised. The windshield had not only been replaced but the truck had been vacuumed and I found a can of glass cleaner had been left in the truck to clean the new window. The staff was great to work with, I found them professional and knowledgeable. Would I return if I needed more repairs or other glass work ? ABSOLUTELY !!