Novus Glass

Auto Glass Repair Shop

San Ramon, CA 94583

Open Today By Appointment

novusglass.com/locations/bayarea

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All Reviews

C
1 month ago
Service Excellence
Frank provided excellent service. I am very please with the windshield Very knowledgeable and helpful. Thank you so much!
D
5 months ago
Frank at Novus Glass is top notch both on customer service and knowledge. He walked me threw the whole process of fixing my windshield and did a great job. Fixed right, fast and was less expensive than other quotes I got. Would give 10 stars if I was able too.
B
10 months ago
Novus Glass
Frank at Novus Glass was a real find! Not only responsive and professional, but he really went out of his way to accommodate us as fast he could. He used some amazing technology and techniques that left our windshields looking like new. At a time when it's hard to find people who are not just competent, courteous and really want to make things better for you, it was really refreshing to find Frank at Novus Glass. I'd certainly call on Frank again because i know i can rely on him!
R
10 months ago
6 Stars
I would give Novus Glass 6 Stars if that was possible! They were courteous, responsive and extremely professional. Driving home from the dealership in a new Mercedes, I received a rock chip in the middle of the windshield. Within an hour of reaching home I did a web search and was fortunate to find Novus. After a brief conversation with Frank, he said that the chip required immediate attention and scheduled a 7:30 AM appointment on Saturday. Within an hour, the chip was no longer visible and I received a lifetime guarantee. I have found a new source for all my glass requirements.
M
10 months ago
Excellent service!
I noticed that my car window was broken and glasses were everywhere on my drive way. It was almost midnight. I did some research and found a couple of places and left a messages through their website. Another company called me right away, but they don't have any availability until 3 days after. Frank called me next morning and offered to come over in that morning. I made an appointment with him next day as I had several meetings at work. However, I decided to reschedule all the meetings and called Frank to see if he can come over in that afternoon. He came over and fixed the window. Everything was done within a day. If I used another company, I had to wait for 3 days to get their service and to rent a car for 3 days. For me, the time is more important. It was very convenient and I was very happy about his service and work. He cleaned my drive way after he fixed the window. Excellent service!
C
10 months ago
Quick, professional and great customer service!
J
11 months ago
Fast, courteous service.
Frank was able to replace my truck's side window in one hour. The " other guys"? Their quote was 3X what Frank charged and couldn't get to me for 8 days.