OHI: Ontario Home Improvements
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12 months ago
Unacceptable outcome; drawn out timeframe
I want everyone to be aware of my experience… My renovations were painfully slow and full of issues due to lack of care and organization. While the renovation did grow after the walls were opened, the work was intermittent to say the best, painfully stretching out the renovation past a year. I was given completion dates month after month, until I finally decided to move in with the hopes of speeding up the renovation. Afterwards, I moved out of my house for 2 separate weeks in hopes they would get the work done, however neither week had workers all 5 days, showing little regard for the disruption to my life they were causing. This type of disorganization and disregard was common throughout this painful renovation. And this negative attitude shows in the final product. The amount of work done that remains unacceptable or had to be redone is mind boggling. Specifically, 2 bathrooms installed by OHI leaked for months and the Contractor could not figure out the reason. Any attempts to fix them were sloppy and temporary, lasting about a month. The contractor I hired to fix their work found the cause of the leaks within a day; and it was incorrect installation. Generally, the list of issues with the workmanship goes on and on from floor to ceiling with things left unfinished, poorly done and/or already falling apart. OHI subcontracted most to all of their trades, but did not adequately supervise and inspect leaving me with a second rate job at a first rate price. In fact, in many instances I was expected to meet or wait around for the trades who would show up whenever they felt like it. The story ends with me terminating the contract, as every time they came in the “fix” or complete their work, they would cause more issues, or perform such shoddy repairs that I felt they would never be out of my home. Hire at your own peril.
3 years ago
They did a great job renovating my kitchen, very happy with my new favourite space!
3 years ago
OHI did a wonderful job finishing our basement! My wife and I are very thrilled to enjoy the new space with our entire family.