One Hour Heating & Air Conditioning
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3 years ago
A very attentive, professional company!
Dallas One Hour has proven to me that they are not a typical HVAC company. I had called several companies before calling One Hour. All, EXCEPT One Hour answered the phone with a voice mail prompt or answering service and when they called me back, if they did, advised they could get to me in in a couple of days or next week. One Hour, Tammy, on the other hand answered my call, assured me that a tech would be at my house within a 1 hour time window the same day. Josh, the tech, was at my house exactly as advised, serviced my AC, AC was working, and he was driving down the driveway within an hour of arrival. Service was prompt, courteous, and professional. I was so please that I immediately referred my son to contact Tammy to repair / replace his AC that had been out 1 week waiting for another company referred by his home warranty provider. Long story short, One Hour, offered a competitive quote and his new AC unit was installed and running within 24 hours. BOTH of our AC issues resolved within 24 hours.... EXCELLENT!!!
3 years ago
Very professioanl tech / very knowledgable - polite
We had recently relocated to the Dallas /Carrollton are from Arizona due to my wife's job. We had to look for various services , which we all had in place in AZ.. One of the ladies through the " Next Door " network recommended One Hour Air and Heating , as she was very pleased the her service . Kenny our tech was very helpful / professional / knowledgeable and the charges were very reasonable He made some recommendation on some needed service which my wife and I together will review We will definitely recommend One Hour Air