Orange Coast Decontamination Inc.
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Mark G G.
7 years ago
WOW - Smart, responsive and thoughtful
We first used Orange Coast 4 years ago when we found water on our hardwood floors in the corner of the living room. They responded quickly and traced the source of the water to a rain gutter which was actually diverting water into our house. Quick fix and their removal of the standing water and decontamination treatment of the area gave us peace of mind with an asthmatic toddler.Turns out the owner Dave was a biology major, has asthma kids, and lives and dies with the science of this stuff. Fast forward to this year - a slab leak brought the same kinds of concerns, but at least I had the answer. Orange Coast showed up, put up plastic to contain the wet area away from the rest of the house, and dried and treated the area. Cost a few bucks, but almost immediate response and way cheaper than letting somebody tear everything out and then do the reconstruction dance with strange vendors in the house.
7 years ago
OC Decon did a great job and saved our home!
OC Decon and Dave Gilbert were amazing in drying out and eliminating any possible chance of further water damage or mold from invading out home after a water pipe leak came in from our garage wall into our kitchen. We were so pleased with Dave's professional work ethic and the care he took to make sure everything was perfect upon completion of his service. We highly reccommend OC Decon and Dave to any and all that can use his services. Jay and Kelly H
7 years ago
How every business should be run!
My plumber recommended OCD to me upon discovering black mold in the foundation of a condo I own in Laguna Hills. I called Dave who managed to get to the condo within hours and begin the decontamination process. He first went over the remediation plan with me in detail and upon my OK, began the procedure. He was like the calm in the center of a hurricane as I had to relocate the tenants who were also asking a million questions which he patiently answered. He was professional, courteous, thorough and careful with the furniture and belongings in the condo that had to be moved and carefully covered. I was advised each step of the process and felt confident that the job was completed up to the high standards Dave is known for. He spoke with my insurance agent and presented me with the test results proving that the mold had been successfully removed. He also stands behind the report if for any reason the results are challenged. Hopefully I will not need him again but living at the beach in an older home I fear i will. I will be very secure in my trust that he does a job right if ever I need his services again and will happily recommend him to anyone who needs mold remediation services.
7 years ago
An outstanding referral
I'm often concerned about referring clients to other professionals, because the performance of the other professionals reflects upon me. I never have that concern with Dave Gilbert of Orange Coast Decontamination. He always creates a very favorable impression with my clients. He does what he says he is going to do, when he says that he is going to do it, and explains what he has done in very clear terms. I never have any concerns about my clients' reliance upon Dave's analysis of problems and recommendations for their correction. I wish that I had more outstanding referral sources like Dave Gilbert.
Response from Orange Coast Decontamination Inc.
Thank you for your repeated referrals Andy. I really appreciate your confidence! Knowing that your reputation is on the line with each referral adds another dimension of excitement to demonstrate to your clients why you place you trust in Orange Coast Decontamination.