Pediatric Dentistry of Redlands

Dentist

1481 Ford Street Suite 101

Redlands, CA 91701

Open Today 9:00AM - 5:00PM

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All Reviews

L
4 weeks ago
Professional and friendly
My kids had a great experience. Dr Fuller is professional and friendly. The staff took great care of my kids and made it fun to go to the dentist.
M
4 weeks ago
Waste of Time
If I could give NO stars I would! Where shall I begin. I provided my insurance information while I made the appointment on the phone with adequate time to verify insurance eligibility. I was called the same day of appointment. I missed the call. No voicemail! I called back and the lady said she was "one number off" with my husband's social security number and wantes me to provide her with the information again. There was several days from my first phone call and the day of that appointment to get this information from me. I was irritated as I even said before hanging up the first time "you will call me if you have trouble verifying my insurance". Fast forward to a call within a few minutes that no information was brought up with subscribers name birthdate or social security number! Are you kidding me!! So I get on the phone and get the group number and call back and provide it. We get to the appointment and get in the chair and yes my son whined a bit while getting a visual exam but nothing extreme. This is where it all turned south. I had tempted as front office about 4 years prior to returning to Dr.Fullers office. I went back and took my son as a New patient to Dr. fuller because I believed him to be a great dentist. I brought my 3 year old son to him because I can see a noticeable enamel wear on his front tooth. I want to prevent a silver cap! Flash foward to him telling me he has 6 cavities. I ask if they are white spots or decay. He responds with stains. He wants my son to take a "nap" (sedation) because my son is going to fight him! I say good bye and am lead to the front office. The lady tells me we will pre auth and call you with fees after the insurance approves the restoration and xrays. She casual asks if I want a treatment plan and as I say yes she reminds me that the fees are just a ballpark number. I ask what my insurance covers. I am a fro t office administrative assistant. I KNOW what my insurance covers! 100% preventive 90% basic 60% major! She couldn't tell me she shuffled thorough a fax of my benefits and said they have to wait for pre auth. All while handing me a packed about sedation and the $750 fee that insurance "more than likely wont cover"! We leave. From Redlands to Yucaipa I receive a phone call from Pediatric Dentistry of Redlands. She informs me that I have an EPO not a PPO and they only accept PPO so they see my son but it wont be covered! (WOW) I simply state that why you verify insurances so this does not happen...she says yes it was my mistake. I am blown away by the incompetent front office staff and the money grab that the practice has become!!! My son had one small fill that probably wont rake in the cash but after all isn't dentistry about over all oral health!! I left with my $1,140.00 treatment plan with the additonal $750.00 sedation fee defeated that I drove to Redlands thinking Dr.Fuller would take care of my son. I had arranged a babysitter for my 2 year old and came home upset and seaeching for a new dentist.
G
4 weeks ago
Excellent Care
I went with my wife and daughter for a checkup and I was very happy with our visit. Their facility is clean, is suited for young children (I loved the Dr. Seuss theme), and the staff was personable, friendly, and relatable. I don't know what more I could've asked for, honestly. And, no, they didn't pay me to say this. :P
L
1 month ago
Dr Fuller and his staff are amazing!!
I’ve been bringing my kids to this office for years now. The staff is friendly and Dr. Fuller is amazing! Such a clean establishment.
J
1 month ago
Great down to earth dentist
Dr Cameron is highly educated and remains down to earth. The kids respond very well to the staff. We look forward to dentis appointments.
B
1 month ago
Amazing
Both of my kids absolutely hated the dentist until we starting going here ! Now they look forward to it !
A
1 month ago
works amazing with kids
J
1 month ago
My daughter loves going to this dentist.
K
1 month ago
Best Dentist we've ever had!!
This is a wonderful place of establishment. The dentist is so great and makes me nervous children calm and at ease. He really has a way with children. The staff is great as well. Very patient and kind. I'd refer this business to everyone I know. Wish he took adult patients.
S
1 month ago
First visit went great!
I had a short wait and the front office staff was curtious and helpful. Once back to exam and x-ray room the dental staff was also polite and curtious. They helped put my child's nerves at ease. Since it looks like we found the right place we will be coming back for future cleanings! Thank you