Pinnacle Oral Surgery

Dentist

960 West Ralph Hall Parkway

Rockwall, TX 75032

Open Today 9:00AM - 5:00PM

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All Reviews

N
1 month ago
Not exactly happy
My husband was referred here by his dentist because he had to have a molar pulled. When we arrived the greeting we got was “Do you have an appointment” in a very harsh rude tone. We said yes ma’am this is . She said oh, here fill this out. Then when we got to the back to go over the procedure the assistant was. Wet unpersonable. When his dentist called she explained everything to them and this girl acted like we were an inconvenience to her for being there. Then when we talk to the finance lady we realized it was going to be much more than we expected she then started treating us like we were beneath her. She was very judgey and rude. When we finally came to an option we could afford she told us go sit in the waiting room they will call you back (again in a very rude tone). So then they take my husband back and I had to leave to pick out daughter up from school. I was told by the surgeon to leave the front desk my cell so if he was done before I got back they could let me know. When I did this they acted like I was stupid for giving it to them. I was just very unhappy with our visit. We would not recommend them and won’t be back.
C
2 months ago
Mixed Emotions
Staff was great!! But accepted all PPO insurance plans except mine (which I don't understand). So won't be going back.
K
2 months ago
Great experience! Made me feel very comfortable.
M
2 months ago
Top notch
Was referred by dentist and from check in thru checkout, i watched and listened and the entire staff was professional and compassionate to all..I can tell the place is wonderful....thank you for being there!
J
2 months ago
Pleasant and professional. Not fake !
S
2 months ago
Friendly and caring staff
Extremely friendly and caring staff, Answered all my questions and Dr. Pollock very patient and understanding.
D
2 months ago
Dentist and staff all extremely friendly and helpful.
G
3 months ago
Everyone was very nice and made me feel very comfortable. I am so glad Dr.Evans sent me to your office for my extraction. I hope everyone has a very Merry Christmas!
J
3 months ago
The staff, attendants, and Dr. Pollack are the best at what they do!
Contacted for appointments via emails, texts, and personal call. With my schedule, and memory, I can be sure to make the appointments as needed. It is a great all around experience when it comes to dental care.
A
3 months ago
Professional and nice
The staff made it as easy as it could be