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3 weeks ago
5 months and still waiting.....
We hired Poppylogic back in mid November 2017 to do a remodel of our master bath with an agreed upon completion date of December 25, 2017. Patty’s design elements were fresh and exciting and she really spoke to me with her ideas and vision boards, so in early December, we hired them for our basement remodel as well. It is now March 28th and our master bath project is far from complete and still unusable, and no one has done a thing on the basement project for months. We have paid 2/3 of the total amount due for the basement project and 90% of the amount due on the master bathroom project. We have expressed our frustration and disappointment at the lack of work being done on multiple occasions to both Lee and Patty and are met with defensive responses and undelivered promises! We have given them a number of opportunities to complete these jobs with new deadline after new deadline and they continue to not meet their commitments. Some weeks literally no one shows up to do any work. Emails, and phone calls go unanswered and ignored. After waiting more than 4 months for the completion of 2 projects with 4-6 week timelines, we feel we have no other choice than to write this review. After having high hopes from Poppylogic for our new “older” home renovations, we are extremely disappointed and frustrated by their lack of professionalism throughout this never ending messy ordeal! We sadly can NOT recommend this company.