Preferred Auto Glass LLC

Auto Glass Repair Shop

3650 Hewatt Court Southwest

Snellville, GA 30039

Other Miscellaneous Durable Goods Merchant Wholesale: 2016010409
Open Today 8:00AM - 5:00PM

snellvillegaautoglassrepair.com

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All Reviews

C
3 months ago
Excellent Service, Excellent Price, Quicker than the Speed of Life
I checked the "brand name" and TV commercial Windshield replacement/repair places. They were nice. However, they were nothing like Preferred Auto Glass. I had a crack in my KIA SUV windshield and left a message on a Saturday at Preferred Auto Glass' website. I got a call back from the owner, Stewart within an hour. He knew the model, told me they could do it in a few hours, even said they would be glad to come to the home, quoted an excellent price, and told me that they could accommodate me bringing the vehicle by after I finished work. I told Stewart, that the information about working for his dad for many years and then launching his own business in my back yard, sold me on wanting to have a neighbor do the work instead of, well, a corporation, sold me. If you have not read the bio of Preferred Auto Glass, you should. Right down to when I picked up the vehicle and paid for the work, I felt like I was doing business with my neighbor. I had my windshield repaired by Preferred Auto Glass weeks ago. However, the memory of a great car repair experience (which is remarkably rare) hung in my mind so much that I owed it to Preferred Auto Glass (Stuart and the employee that was there later in the day for my pick up) to make sure that others in this area should know that, yes, there are honest people that enjoy helping others deal with an expense that they could have done without. You can't buy courtesy, kindness, honesty, great work, and caring people.
G
7 months ago
terrible customer service
back window f150 leaked. called 7 days in advance set up appointment for friday between 2-4pm. took off my trucks tool box. all the contents of the inside of the truck tools etc. took uber to work left the truck at home as i cant leave my desk once at work. paid a neighbor kid to wait for the technicians to arrive and give them access to the truck. many accommodations were made for this company only to have them try to cancel because of traffic and then finally tell me they cant do it because they said they did not have the "correct parts". no reschedule date given and no real concern for the inconvenience caused to the customer. and to top it all off the quote they gave me was double all their competitors. consumers beware
Response from Preferred Auto Glass LLC
I'm very sorry sir that you got treated that way. I believe you have the wrong company. We do not show any records of having a F-150 back glass being scheduled for a 2-4 appointment. However, if you would like for us to assist you with that we will be more than happy to do so. Please give us a call at 404-457-1079.
P
10 months ago
Prompt, courteous, professional, and will beat or match any legitimate quote.
If you have a classic, these guys will take care of any of your windshield, mirror, sunroof or other glass projects. They are meticulous, and stand by their work. Can't go wrong. The price is always right and you're gonna get what you paid for period.....
F
1 year ago
Great Guys
The guys from Preferred Auto Glass were awesome. I have an obscure old foreign car that I am very particular about. They have been doing this long enough that they knew everything they needed to know to get it done right. Taught me a little too. Really great.
Response from Preferred Auto Glass LLC
At Preferred Auto Glass it's our goal for great customer service. Glad we were able to take care of your car and teaching along the way.
C
1 year ago
Very Good!
They came out to the dealership where my car was being worked on for other repairs. I paid them over the phone, and they came out the next day to take car of the windshield. good work, no hassle, easy peasey!
Response from Preferred Auto Glass LLC
Our goal is to make our customer's satisfied and hassle free. Very glad we were able to help and make it easy for you!
L
1 year ago
Great service!
Last Friday, my passenger side car window was smashed and my purse was stolen out of my car. I spent all day calling credit card companies, at the bank and finally trying to find a glass company that would come to my house. Preferred Auto Glass was referred to me by my regular automotive service company. When I called, they were extremely sympathetic to my situation and was able to schedule an appointment for me on Monday. The two representatives that came to my house were friendly, explained the service that they would provide and got the job done quickly. I would highly recommend this company to anyone needing automobile glass replacement or repairs.
Response from Preferred Auto Glass LLC
We are glad that we were able to help you out in your situation. Our goal is to make you have the best experience and great service. Thank you for the review! Preferred Auto Glass Stewart