Preferred Remodeling, LLC
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5 months ago
Terrible service, never did any work
I wish I could review their actual work, but they never did any. I was looking to purchase a new entry door and storm door from Lowes, and this was the subcontractor I was "assigned" by them to do the install. This process began on 4th of July weekend, because the doors were on sale. I was told that Preferred would have to come out to measure (even though I provided measurements) before anything else could be done. Preferred call me on Tuesday and left me a message. I called back 20 minutes later, and several times throughout the week, but no one would answer, or call me back. The owner Mike finally called us back on Sunday. When my wife said we were trying to get a hold of him all week, he got nasty with her, and said "I know, I've been busy, that's why I'm making phone calls on a Sunday afternoon!". If you're so busy that you can't schedule a door measurement, or at least call someone back to tell them that you're too busy to schedule a door measurement, maybe you shouldn't be picking up more bids from Lowe's! Anyway, he schedules a measurement for the next morning. The guy (not the owner) arrived early, and was done in literally 2 minutes. He answered a bunch of questions, including the fact that his company would send the measurements to Lowe's the next day, that I'd be contacted by Lowes withing the next couple of days, and the entire install should be able to be scheduled and completed within 10-14 days, as long as the doors were in stock (which they were). After I hadn't heard from Lowe's by Sunday, I stopped in to see what the hell the problem is, and they told us that the contractor has not contacted them with any information, despite the fact that Lowe's had been repeatedly calling and emailing them. Then showed us a stack of other bids that they were waiting on information for from Preferred. So, we cancelled our job, and got our money back from the installation deposit. My front door has been unusable since the 4th of July, and nearly 3 weeks later, I'm back to where I started, thanks to Preferred. It's a shame, because I will be redoing a bathroom and a basement in the next year, and had they done a decent job with this fairly simple project, I would have considered them for those significant projects. Do not use these guys!!!!!
3 years ago
Preferred just completed a large project, replacing my siding and windows. My home looks amazing! Their workmanship and professionalism sets them apart from the rest! Vinny is a pleasure to deal with, I would highly recommend Preferred Remodeling!!
3 years ago
Excellent work !!!!
Preferred Remodeling did extensive work on my first home. They replaced my windows, roof and siding and built a deck off of my patio door. I can not say enough good things about Preferred. My home looks amazing and I always get compliments on the work that was done. Not only does my house look spectacular because of the quality of their work, but the price was within my budget. Very reasonably priced compared to other estimates that I received. The office staff was a pleasure. I know some people find it hard to trust contractors, but please, put your trust in Preferred!!!!! You will be in good hands!
3 years ago
My husband and I bought a home in south Plainfield in May and after several estimates we decided to go with preferred and very happy we did. From the moment Vinny came out for an estimate I had a good feeling about these guys. They were very professional throughout the whole process and we are extremely happy with the work, looks like a complete different house!