Premiere Concrete Coatings

Concrete Contractor

23516 N East Road

Lake Zurich, IL 60047

Open Today 24 Hours

lakezurichilconcretecontractor.com

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M
2 months ago
Concrete Patio Deck and Pool Coping Job 1200 ftsq.
The job took longer to complete than it should have. Some weather problems but mostly the "crew" was too small. Two people only..had there been three I am sure they would have gotten ahead of the weather issues . Crew size probably cost us 2 or 3 days of install time. We had coping done on the border of our built in pool..THE COLOR APPLICATION DID NOT MATCH THE COLOR SAMPLE AT ALL luckily it did match the pool tile AND LOOKS "GOOD" BUT WE DID NOT GET THE DESIRED EFFECT THAT WE WANTED. It is the fine print of the contract that there can be matching problems ,so there is no remedy . We can understand some shade differences ..but this essentially came out a different color. Our contractor/installer is a great guy. Very honest and attentive to detail. He was indeed a pleasure to deal with. Just wish he had more help. All of the other aspects of the coating application came out very well.
Response from Premiere Concrete Coatings
Hi Mike. Thank you for great response. I was really pleased to work with you. All the issue we have will be addressed and corrected. I talk to my manufacturer and hopefully the will correct color issue for the future. Also I am working right now to add another crew member to the complex job like yours. Thank you for your feedback , that will help me understand and fix the problem before arise. Thank you again and I hope you will be satisfied with our product for another 10+ years. Best regards, Bernard Mierzejewski