Pro Oil Change

Oil Change Service

1326 Guelph Line

Burlington, ON L7P 2S9

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All Reviews

S
2 months ago
STAY AWAY!!
This place is operated and running with a bunch of kids what have no clue what they are doing and should not be touching any vehicle. Brought my car in for simple full synthetic oil change. What should have been a 15-20 minute visit turned into an hour and half. I began to be very concerned when I heard someone yell down to the kid under the car "make sure you drain the right thing... do you have the right plug?" Figured I'd give them the benefit of the doubt... bad call. After waiting for an hour and a half, they pulled my car out of the nay and immediately there was a knocking and clanking noise from under the vehicle, that WAS NOT there when I gave them the car to pull into the bay. (This was confirmed by their "supervisor" who reviewed the video footage and admitted to me that the car came in their bay in perfect running order.) After numerous conversations and the "supervisor" admitting something was wrong they try to tell me it's not their problem and they did nothing wrong. Furthermore, it is MY responsibility to take the vehicle to a mechanic to determine what the issue is and if it is a result of their work - NO CHANCE. I will not even start the vehicle in it's current state and the onus is on THEM to determine what the issue is and WHY it happened while the vehicle was in THEIR care. I can only imagine how much of a lengthy and pain this process will be as a result of this facility's negligence!
R
3 months ago
Thanks
After reading all the most recent reviews, I have decided not to purchase a Groupon to use at the Burlington, ON location. I would rather pay more and take it to a mechanic I trust than to be subjected to dishonest mechanics. Thanks to those of you who reported their tricky procedures. I had the same experience at Quik Oil change in Oakville. BEWARE!
Z
4 months ago
Quick Ana’s easy
Coupons should be more generous u
D
5 months ago
Great service as always
I have been coming to this location for several years. I am always impressed with the quality of service, and the friendly welcoming attitudes of the guys here. I appreciate their recommendations and their attention to detail. I would highly recommend this location without hesitation.
D
5 months ago
Great service..great attitude
I have been coming to this Pro Oil location for several years. These guys never fail to impress me. Service is great, wait time is minimal, pricing is more than acceptable, and the attitude in the shop is always welcoming. I would highly recommend this shop for service without hesitation.
L
6 months ago
High quality service
Great service and friendly coworkers, oil change was done within 15 minutes!
M
6 months ago
Cheaper doesn’t mean better
I have redeemed a couple of groupons for pro oil change in Burlington on Guelph line. They were pretty good however my last visit was not good and as a result I have now been told due to the oil leaking from my car. I need to buy a new oil pan for my car. I went somewhere new last week because of the problems I had with pro oil. They forced the bolt into the pan which stripped the treading on my oil pan. I have pictures with dates of the oil leaks and proof of a used groupon and when I emailed pro oil they didn’t get back to me. Spend money on somewhere else, cheaper doesn’t mean better.
T
6 months ago
Great place
Great place and best friendly service I tell everyone about here Jesse has great knowledge about my vehicle and a very good customer service attitude
D
6 months ago
Great Service
I have been coming to this location for several years and have always been provided great service. The guys are courteous and professional. Would recommend,
D
7 months ago
They are a friendly, knowledgeable and courteous crew offering fast and efficient service. While doing the final check, Jesse, found that one of my running lights was not installed properly and fixed it. That is excellent service.