Pro Oil Change

Oil Change Service

64 Dundas St. E

Waterdown, ON L0R 2H2

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All Reviews

5 months ago
Poor customer service
I brought my car & asked them if they are sure they can do oil change for Porsche they said sure we do luxury cars all the time then I had to go back to my dealer to bring oil filter cuz they don’t want to do it which is fine but they don’t know how to reset the system & they don’t have a tool that reset the system that can reset my car which read oil has been change. The guy I was talking was a complete idiot on the phone I kept telling him if you don’t know how to finish a job don’t take it or say you cant do it. He kept saying we did oil change well I still have to go back to my dealer to reset the system cuz they didn’t finish a job. If you can’t reset the system then don’t change the oil it’s pretty stupid & dumb or let ppl know in advance that we can change the oil but we don’t know how to or we don’t have a tool to reset the system. Worse place ever I never go there again.
7 months ago
Professional smart guys I always use this service place
Thank u very much for your service Jerry was very patient and courteous to me took time to explain everything I will return
7 months ago
We are from Listowel Ont. We started out for our road trip and decided we should get an oil change, which we did in Guelph. Driving down highway 6, we hear something clanging under our car. After pulling over 3x and calling back to original service place, we found this little shop en route to Walmart to buy tie clips to hold the piece together til we get back home. The service manager at pro oil life was awesome, getting everything fixed back up and back on the road! Would highly recommend this place and will be telling others back home, if they need help along their travels, to stop in. Very professional and knowledgeable! 5 star service. Thanks again
7 months ago
Great service crew, very knowledgeable
I had my oil, transmission fluid, cabin filter, coolant changed. Price point was very competitive. Guys were great! Worked as a team. They also let me know what would be coming due in the next while. Although I’m not from the area I will try to arrange my next business trip to coincide with my service requirements. Great job guys!
8 months ago
Great Service
Fast efficient, the guys are friendly and very professional. I had a slushy while waiting, great experience.
11 months ago
Took my Honda to the dealership for an oil change and the wait was over 2 hours. If I wanted to book an appointment it would be a week (they were busy with tire changes) No apologies offered! Went to Pro Oil as the reviews were good. What an exceptional experience. Not only did I get an oil change, filters replaced, tires rotated and a new wiper blade on the back 20 minutes!! Very professional and friendly. You can tell that they take pride in what they do. Can't thank them enough for the great service!
11 months ago
Went above and beyond
I had some unfortunate issues happen with my transmission following an oil service which was just bad timing and no fault of Pro oil. They were so helpful in checking my car and even did a transmission fluid flush for me free of charge. Very friendly staff and extremely helpful in my time of crisis.
1 year ago
Great friendly service
Trustworthy group of people. Very friendly and knowledgeable. I have previously gone to Ford dealership for my service. Pro oil change found my air filter was very filthy and probly hasn't been checked for some time. The guys at pro oil change took care of it for me!
1 year ago
Fast, friendly and knowledgeable
I've taken previous vehicles to this Pro Oil Change and received great customer service. When I bought my new car I wanted to take it to the dealer to maintenance, however was very unhappy with services received. Decided to return my business back to Pro Oil Change.
1 year ago
Great Service
Fast and friendly service. Knowledgeable staff gives me piece of mind. I’ll definitely be back.