Auto Repair Shop
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3 weeks ago
Prompt, professional, polite, great service
I chose Prock because of their reviews and proximity to Texas Tech, where my son is a student. When my sons car broke down, they had it diagnosed the same day we took it in, even though it was after lunch when we dropped it off. Parts were ordered and installed asap and my son had his car back, good as new, a couple of days later. And the was reasonable considering the cost of parts and labor these days. If my son needs service again before finishing school, Prock will be providing it. We enjoyed our visit with Shaun and the overall experience was positive. Great work, guys!
1 month ago
Honest work and Fast service
New engine in a truck and kept me involved in everything that was going on. Very quick and reliable. Extremely pleased with the guys at Prock!
2 months ago
Great experience as always.
Everything you want and nothing you don’t. They don’t mind working on my old truck and it cost less to rebuild the driveline than they estimated.
2 months ago
I’ve done business with these guys for 18 years. Great guys!
3 months ago
Always get the best care and polite people, thanks for always taking great care of my vehicle
3 months ago
High quality engine swap
My daughter goes to school in Lubbock, her Volkswagen Tiguan jumped time and the motor was ruined. I purchased a used motor online and had Prock remove the old and install the new motor. They did a fantastic job and I am very happy with their communication of procedure and their work was fantastic.
David Earl M.
4 months ago
High quality, professional, friendly, affordable, honest...
The staff at Prock is always honest about vehicle needs. They provide options for you to choose the course of action that fits your budget. If you want to be treated like family while your vehicle is repaired at a reasonable price, go to Prock!
8 months ago
Great service, in and out same day. Honest about work called to tell me problem before they fixed car.
9 months ago
Got Jeep A/C fixed. It went well!
11 months ago
Super service, great turnaround time!
If any ever wants to know how to keep an automotive service center open, look at how Prock does buiness. I know that when Ty calls with the diagnosis, and the estimate it will as correct as possible. The only surprise is how quickly the work is done. Keep in mind this is not a discount shop. They charge a fair amount for labor, normal parts markup, but the work is a bargain based on the quality. They have kept our cars and trucks on the road for over 20 years. Thanks again for all for your hard work and attention to detail.