Purser Architectural Inc

Architect

5702 4th Street

Katy, TX 77493

Open Today 9:00AM - 5:00PM

houstonbuildingarchitect.com

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J
6 months ago
Bad Customer Service
Their customer services is the one of the worst I have had to deal with. I would send emails and they would take more than a week at times. When we started the process, I told them that this was my first house I was going to build so I did not know what the process was like. My expectation was for them to guide me through the process and also tell me everything i needed to know upfront. I find out in the middle of the process that there was an engineering fee to pay, which i was not counting on. In General very unhappy, if I ever do another house I am for sure not using them.