Reliable Airport Taxi & Limo
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2 years ago
Horrible and is a Liar and Unethical
Never ever use any car service owned or associated with Mike Panzera. Pearl Limo (there are several local companies with the name Pearl, all him. And Reliable Airport Taxi & Limo. I booked two cars months ago. A large car from Manalapan to JFK for 175, all inclusive. A large car from NYC Cruise Terminal to Manalapan for 165 all inclusive. The first car shows up on time and asks where we are going (how do you not know this ahead of time). I tell him we are going to JFK. He was like don't you mean Newark? I said no, I booked a car for JFK. He asked what the price was, and I told him. When we got to the airport he started arguing with us that the tip wasn't included. I showed him the email. He tried calling someone, but the cops were getting ready to ticket him. I emailed Mike Panzera, but he never responded. So yesterday when we were getting ready to disembark, around 8:00, I called him to ask when to expect a text from the driver. He said in a few minutes. Once we got our bags, I called again, and he again said in a few minutes. I told him we would be outside ready to be picked up in about 30 minutes with our bags on the first phone call. Once outside I called to tell him where we would be waiting since we still had no text. He told us the driver doesn't answer his phone while driving. Finally we get a call telling us the driver overslept and hasn't even left yet. He refused or blocked all phone calls after that. We did eventually get a car big enough for our party about an hour later, that cost us much more. Avoid, avoid, avoid.
2 years ago
Great Airport Taxi
I used Reliable there a great on time entertaining service. Competitive prices. I used Crown limo before but was left at airport.