Renner Electric Heating & Cooling

HVAC Contractor

5740 West Andrew Johnson Hwy

Morristown, TN 37814

Limited License Electrician: 60830
Open Today 24 Hours

morristownhvaccontractor.com

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All Reviews

J
1 month ago
poor diagnostics
wonder why this company been in biz for 35 + years and only 2 reviews, hmmmmmmmmmmmmmmmm
J
1 month ago
poor diagnostics- overcharging quote
I hired this company to come out and diagnose an issue with my central ac unit. The technician arrived and within 15 minutes stated the ac compressor was bad and cost would be $ 1200.00 , and freon would be $ 800.00 + labor for a total repair cost of $ 2,599.00 with no guarantee , but wait here is the bigger issue...he then stated the entire unit could be replaced @ 4,900.00 . He then called his office and they stated requesting a credit application so he could get started right away. I refused and called a truly professional hvac company out and they arrived the next day ..pinpointed the problem and repaired it for less than $ 300.00 ..please always get a second opinion when this company is involved - i requested my service fee refunded for such an incorrect diagnosis and the owner got on the phone and be-raided me and made false statements but then again when you do what they do , i should not have been surprised !!!
J
2 months ago
bad diagnostics - huge price difference
I called this company out in good faith when my ac system was not working properly. the technician arrived and almost immediately stated the ac compressor was bad he stated nothing else except that it would cost me $ 2,500.00 to fix the issue and it would not be guaranteed , unless I agreed to a brand new unit @ 4 4,900.00 and they started immediately pressuring me to start financing , while the technician was not even done filling out the receipt and his diagnostics . I advised them not at this time and I called another local company out and they were here and less than 30 minutes determined the only thing and let me repeat the only think wrong was a hard start sensor/relay ..they replaced it and wow the system is working great and only cost less than $ 300.00 . I would not recommend this company to anyone. I called the company and requested my $ 45.00 cash payment of service call and the owner got on the phone and quickly became abusive and threatening lawsuits if I post a poor review, well owner this is my personal experience and it is protected by the supreme court as nothing i post is wrong or slanderish so go along and try and take advantage of people in this unprecedented time . Good luck should have just admitted your technician was wrong and his attempt to get me to pay $ 4,900.00 for a new unit was also misleading as my old unit is working great and has been since it was repaired for just $ 300.00 good bye and good luck in your future business adventures lets all hope you become more understanding of the public wallets
J
2 months ago
I called this company out in good faith when my ac system was not working properly. the technician arrived and almost immediately stated the ac compressor was bad he stated nothing else except that it would cost me $ 2,500.00 to fix the issue and it would not be guaranteed , unless I agreed to a brand new unit @ 4 4,900.00 and they started immediately pressuring me to start financing , while the technician was not even done filling out the receipt and his diagnostics . I advised them not at this time and I called another local company out and they were here and less than 30 minutes determined the only thing and let me repeat the only think wrong was a hard start sensor/relay ..they replaced it and wow the system is working great and only cost less than $ 300.00 . I would not recommend this company to anyone. I called the company and requested my $ 45.00 cash payment of service call and the owner got on the phone and quickly became abusive and threatening lawsuits if I post a poor review, well owner this is my personal experience and it is protected by the supreme court as nothing i post is wrong or slanderish so go along and try and take advantage of people in this unprecedented time . Good luck should have just admitted your technician was wrong and his attempt to get me to pay $ 4,900.00 for a new unit was also misleading as my old unit is working great and has been since it was repaired for just $ 300.00 good bye and good luck in your future business adventures lets all hope you become more understanding of the public wallets
D
2 months ago
watch out ; bad first experience
I want to advise every potential customer about my own personal experience and you may take a big chance and have a different outcome but mine was very deceptive starting with the technician taking less than 5 minutes to tell me that my a/c compressor was bad and it would cost $ 2,500.00 and he could not guarantee it would fix the problem and then he stated he could change the entire unit for $ 4,900.00 and he wanted me to sign up right away for financing ..he even called his office and she wanted me to start financing the $ 4,900.00 replacement of the entire unit . I told them I wanted to think about it , and I called another professional company out and in less then 20 minutes my unit was fixed running perfectly cold as ice air coming out and wait for it ... $ 300.00 total cost and it is still working today as cold as ice. I called the company back and wanted to get a refund of my $ 45.00 cash for the faulty service call diagnostics and the owner " Doyle " became abusive and threatening , so I am posting my personal experience and opinion as to beware of this company coming to your house or business and making bad diagnostics.
R
2 years ago
Timely, professional, priced right.
We just bought a house with two heat pumps hooked up to geo-thermal, water from a well. Making lots of noise when it turned on so something wasn't right. they came out, diagnosed, ordered the parts, then had to back order the parts and got it all set up. Very pleased with every aspect of the job.
C
3 years ago
IT is runnig bette then when it was installed .
They came in and did the warrnty work on a unit another company installed and fix it the same day with warrnty fatory parts and ajusted the setting on the blower and it heats better then it ever has . and it is a hole lot quiter . Ian told his time to explain what he was doing and why .would defintely use them again .