Reynolds & Reese CPA PLLC
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8 months ago
Our taxes were completed very late; even though we turned them in by their requested date. We took their advice last year -- to help avoid a 1K IRS payment. We just found out we owe OVER 8K! We are very disappointed. We are looking for another CPA.
Response from Reynolds & Reese CPA PLLC
Dear Brenda, First, I would like to apologize for any miscommunication regarding the delay in your taxes this year. This tax season has had frustrations for us all because, as you know, during tax season my appendix had ruptured and I had to undergo emergency surgery followed by 8 days in the hospital that was unforeseen and set us back 3-4 weeks. However, we did reach out to all of our clients that had turned in their tax information close to our deadline regarding this issue and asked them if they had a problem with us filing an extension for them. Most clients did not have a problem with us filing an extension. For those clients who urgently needed their taxes done or had issues with us filing an extension for them, we made sure everything was completed by the due date. I do understand that you submitted your paperwork on time, however when we spoke to you regarding the delay and it was communicated to us that you did not have an issue in filing an extension. We also reminded you that you had a tax liability in 2015, and if your 2016 situation was similar, you should make a payment with the extension request. You replied that you did not want to send any payment in with the extension, so we proceeded as we were instructed. Again, I apologize for any confusion, but I wanted to take the time and explain WHY your payment is what it is for your 2016 return... When your adjusted gross income increased in 2016, you did not adjust your W-2 withholding's or make any estimated tax payments in 2016. So, this resulted in the increase in the amount of tax due in 2016. Please know that we would have been happy to meet with you anytime and assist you with your 2016 tax planning, but, since no one reached out to us, we had no way of knowing there were any issues. We thank you for your business and we do apologize for the length of time it took to complete your tax return. It is very important to us that we do quality work for our clients. I want to assure you, that the delays that occurred DID NOT have any effect on your tax liability for 2016. We are happy to help with anything else you need and always welcome feedback, please feel free to contact our office with any other questions/concerns.
2 years ago
Amazing personal interaction, premium quality and prompt service
I've used Roger Reese as my CPA for the last 3 years. Not only have my taxes always been done in a timely fashion but Roger has been able to tailor my filing to my specific needs to help me save as much money as possible. I even have him doing my mother's, who lives overseas, taxes because I know he'll be able to make sure all the international red tape is taken care of. I highly recommend Reynolds & Reece for any accounting needs.
2 years ago
Professional and a pleasure to work with!
I own a contracting business and to say the least our taxes are a little complex, Julie and Barry have done us a great job year over year, highly recommend!
2 years ago
Like a Silent Business Parnter
Roger Reese has been reviewing my business finances and filing my income taxes since 2005 and I cannot imagine another person in the world who I could trust to manage this aspect of my business. I'm a self employed hairdresser who owns a small one chair salon in Austin, Texas and without the help of Roger, I would dread and most likely avoid tax season every year. He has become one of my best friends over the last ten years and has always pointed me in the right direction, even when I didn't want to hear what he was saying, I guess you could say he is the silent business partner who keeps a watchful eye out for me and doesn't even know he's doing it. A class act. I recommend his services to not only someone just starting their business but to any established companies out there looking to organize and understand their numbers and fiscal responsibilities.
2 years ago
Efficient and Trustworthy
I live Goodyear, AZ and didn't hesitate to have my taxes done by Reynolds and Reese. They are proficient, reasonable and their customer service is outstanding. I have high expectations and they delivered!
2 years ago
You can be uninformed, informed, or have piece of mind and just have a professional do it
Hello my name is Oscar M. sales agent for a Real Estate Firm Roger Reese has been doing my taxes for the last 4 years starting from when I was a salary man to now self employed agent. Using Roger as my CPA has made me realize how very uninformed I was when it came to my taxes. With Rogers help I was able to maximize my return as well as find out procedures I should be taking throughout the year to not get in trouble if I was ever audited. Roger Reese is very professional as well as personal in meetings that is compared only to speaking to your best friend that only has your best interest at heart. Growing up I learned through school how to do my own taxes, to hiring who I thought was professionals from up the "Block", then do it yourself online "Turbo" fast. As a self employed grown up and making more money than I have made in the past I will only trust my CPA Roger Reese in handling my tax needs.
2 years ago
Highly Recommend! Very professional and efficient...
Roger has been doing my taxes for the past few years now, moving from another city and finding new EVERYTHING can be very frustrating especially when your putting your financials in someone else's hands. But, my experience with Roger has been fantastic! He has saved me thousands of dollars and has consistently proven his expertise and professionalism year after year. I am so glad I found someone so trustworthy and experienced to handle my taxes and I know every year I'm in good hands.