Riccobene Associates Cary Family & Specialty Dentistry

Dentist

1203 NW Maynard Road

Cary, NC 27513

Open Today 9:00AM - 5:00PM

brushandfloss.com/

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All Reviews

M
5 months ago
AVOID AT ALL COSTS. UNPROFESSIONAL AND NOT HIGHLY QUALIFIED STAFF
AVOID THIS BUSINESS AT ALL COSTS! Few months ago, I called to schedule an appointment at Riccobene since I was having intense pain in my tooth. I decided to visit this practice since it is located right behind my house, and my regular dental clinic is an hour away. I explained to the front office lady that I was having intense pain, and could not eat or drink. Despite my conditions, she scheduled me an appointment few days later. The day of my appointment, the dentist looked at my tooth and said no treatment could be done today since this appointment was just the initial consultation, and that I would have to come in the next day. I was devastated, the pain had exacerbated over the last few days, but I waited one more day. The next day I went in, a different dentist came to check out my tooth. He was fairly young and told me that nothing seemed to be wrong. I explained to him the intense pain, and told him to double check. Once again, he said everything was fine and that he could give an injection, only if I wanted it. How would I know if this is what I needed? I told him no since he himself was unsure and said everything looked perfect. As soon as I left the clinic, I called my regular dentist (an hour away) and explained to him what was going on. He told me to come immediately, and my daughter drove me there. My dentist told me that the pulp of my tooth was severely damaged, and that is the reason of the intense pain. Riccobene failed to notice this common dilemma that many people face. My dentist performed a root canal, and I was feeling much,much better. Now, Riccobene has been harassing me for paying their hundred dollar bill. THEY DID NOTHING! They failed to notice the condition. I took time off to go to their office two times. I paid my regular dentist because he actually diagnosed and treated me properly. Riccobene should be sued! The office is also full of liars. They call me and tell me to pay the bill before it goes to collections, but collections has already called me! AVOID
H
1 year ago
Extremely knowledgeable and dedicated staff
I had some very extensive dental work performed yesterday. Today, while I am still not feeling 100%, I am extremely pleased with the results of the work performed. I am on my journey to good oral health and I'm very thankful I began my relationship with the staff at Riccobene Associates.
P
1 year ago
Everyone with this dental office are always very professional, friendly and helpful.
I have only visited the office twice, but have been very pleased both times with the service rendered by their Doctors and dental assistants. I like the fact that they always explained exactly what they plan to do at each visit, what the cost will be to me after my Insurance Company pays their part and it is always presented to me in writing, so I have no surprises. Doctor Bacon is my dentist and he is very professional and goes out of his way to make sure I understand all my different options. Brooke was my dental assistant and she was so kind and considerate to me through the entire treatment. All in all I am very pleased with their service. Their office is absolutely beautiful and pleasant to visit.
R
1 year ago
High quality service & professional
I had a great experience from check in to payment at the new Riccobene office. They made my older kids feel comfortable and provided all of us with high quality care. Thank you!
P
1 year ago
Very pleased with professionalism of everyone at Riccobene Dentistry
From the way I was treated when I first walked in their door, I felt that I was in very capable hands. Received a complete analysis of what needed to be done, along with a priority schedule / list. Have decided to transfer all of my dental needs to Riccobene Dentists.
J
1 year ago
Very courteous and professional service
I really enjoyed my visit to Riccobene today. Everyone I met was very friendly, courteous, patient, and understanding. I look forward to my next visit to your office knowing that I will be looked after by a very professional and caring staff.
S
1 year ago
Good work
H
1 year ago
Without exception, every experience I have had in my adult life with Dentistry has been negative. I have experienced great pain and suffering at the hands of medical professionals in this industry, although through no fault of their own. I can honestly say that this was a very pleasant experience for me. If the treatment plan that has been prescribed is carried out as has been indicated to me, I am trusting that I may finally have a positive experience having dental work performed. I am very impressed by Dr Riccobene and the members of his staff that I've had the pleasure of working with thus far. They truly seem to be focused on their patients desires for professional care and seem to be compassionate to the anxieties that they feel based on previous negative experience. So far, I'm glad I've begun this journey. H. Lee Marlow
J
1 year ago
They're the best!
Fabulous new office, with kind, courteous, friendly, gentle and efficient staff. And, as always, Dr. Riccobene, was a caring and very professional care giver. I can't recommend Riccobene Dentistry highly enough.
R
1 year ago
On time and very friendly. Doctor Bacon was very clear and understandable.