Ridgefield Overhead Doors LLC

Garage Door Contractor

703 Danbury Rd

Ste 4

Ridgefield, CT 06877

Home Improvement Contractor: HIC.0565651
Open Today 7:00AM - 5:00PM


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All Reviews

6 months ago
Amazing Customer Service
I accidentally lost the program for my garage door and it was stuck halfway down. I called Bob and he took me through the whole re-programming on the phone. He called me as soon as he got into the office and stayed with me until the door opened and closed correctly. I asked him to bill me and he refused. He had spend considerable time with me and I expected to pay him for his time. Instead, he asked me to tell all of you what happened. I am so happy to share my experience with you because it is so rare to find someone in business so generous and kind. I should mention that he is also very professional and knows his product very well. We have had him come to our house in the past and found him just as competent and kind. We recommend this business without any reservations.
7 months ago
The best
Called Paul on a Holiday and he responded immediately. Have been working with Paul for 20 years. There is no one better. Thank you very much.
3 years ago
Paul Peloquin was a professional and handled our job flawlessly. He was courteous, on time and kept the timeline for the job as promised. The installation of one of the garage door openers was especially difficult and that too was handled at a high level by the installers. Thank you,
Response from Ridgefield Overhead Doors LLC
We are so happy to hear about your experience, we have great pride in our installers and it is always validating to know that our customers are pleased with their craftsmanship as well.
3 years ago
Above and Beyond!
My parents live in Redding since 1979. It is always the people that makes the difference and Ridgefield Overhead Door is the prime example. Lynn and the owner listened to the problem, sent us the quotes, scheduled an appointment, and their technician, Bob, completed the job with perfect fit and finish. He was a true professional. They went out of their way to accommodate my schedule so that I could be pick up my daughter in time. We are thoroughly impressed.
Response from Ridgefield Overhead Doors LLC
It was a pleasure working with you - it is customers like you and your mother that keep us going.
3 years ago
Went above and beyond
Nobody wants to have a skunk trapped in their garage, and nobody wants that skunk to rip the weatherstripping off their garage door. But when it happens to you, Ridgefield Overhead Doors is the right call. The customer service was phenomenal. Paul came out the very next day and expertly assessed the situation, listened to our concerns and offered ideas that were either included in the cost of the service call or relatively inexpensive. Bob did an expert -- and quick! -- job making the repairs and improvements happen. Very happy with our experience and highly recommend them.
Response from Ridgefield Overhead Doors LLC
Ha! Well for one we are glad that the skunk has found a home outside of your garage! We are happy to have been able to help as well - please feel free to contact us at any time.
3 years ago
Responded immediately
Called early on Monday morning for broken spring and they responded that day! Repaired and conducted safety survey. Very satisfied!
Response from Ridgefield Overhead Doors LLC
Thank you Mr. Baker! Glad we could get to you so quickly and take care of that spring for you.
3 years ago
Professional, prompt, competitive, accommodating
We looked at a few different companies and we chose Ridgefield Overhead Door. They were competitively priced, but more importantly they had terrific customer service and were adept in figuring out how to come up with effective solutions that didn't cost us additional money. Within three hours, they removed our old door and installed our new door without needing any anything from us. Highly recommend them.
Response from Ridgefield Overhead Doors LLC
It was a pleasure working with you! We hope you are enjoying your new door and opener - thank you for being such a lovely customer!
3 years ago
Excellent service from the estimate to the installation.
I am happy to say that my entire experience with the crew from Ridgefield Overhead Doors was outstanding. Paul came at the scheduled time for the estimate and provided a range of choices for the replacement garage doors. I received the written estimates shortly afterward for the several options that I was considering. I compared his prices with those of several of his competitors. His gave me most reasonable price for the doors that I chose. On installation day, the team arrived BEFORE the scheduled appointment (I was pleased). They worked steadily on a day with temperatures in the 90's and high humidity. They did not even take a break for lunch. They were pleasant and professional at all times. At no extra charge,they fixed the remote controls for the old motor. Since I opted to keep the previous automatic motor, they deducted the price of the new one from my total. At the end of the day, my final bill was $375 LESS than the original estimate. I honestly do not believe that it could have turned out any better. I would recommend Ridgefield Overhead Doors to family, friends and neighbors.
Response from Ridgefield Overhead Doors LLC
Joyce - thank you so much for taking the time to provide insight to your experience. We are so incredibly pleased that your installation went smoothly and accordingly. Feel free to call us anytime in the future with any questions or concerns. Thank you again and it was a pleasure serving you.
3 years ago
Reliable, professional, courteous. Highly recommended ROD!
Response from Ridgefield Overhead Doors LLC
Thank you for taking the time to provide us with feedback! We are happy to hear about your positive experience.
3 years ago
Excellent service and product
The entire staff at Ridgefield Overhead Doors was incredible professional and detail-oriented, just a pleasure to work with. They provided us with all of the options and information we needed to make a decision and we're thrilled with how our new door looks and works. We recommend them highly!
Response from Ridgefield Overhead Doors LLC
Thank you Kate! We are so happy that you are enjoying the results - especially now that we have the hardware on!