Roofing USA by Probity Brothers
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5 months ago
Do not trust their door-to-door people!
Just over a year ago I had a roofing USA person come to my door. He seem to be extremely polite and knowledgeable and I trusted him. I'm living in a house that I currently do not own but was on homeowners insurance and was able to sign paperwork to go forward with the roof. I specifically told the person that I cannot afford the roof to be done if my insurance cannot cover it entirely. The salesman got on the phone with his boss, supposedly, told him my situation and explain to me that there would be close to $1,000 not covered by insurance but his boss would write it off because they would make more money if they actually got the job force is not getting the job. Long story short I'm now stuck with this bill! This employee no longer works there. So it was up to me to make payments. Even though the owner of this company told me they were in the process of suing this man who no longer work for them, and if I had any information to offer and helping them that would be great.. I made my first month's payment and then I stopped receiving bills. I missed to payment due to my own issue of not getting anything in the mail, just having a baby and forgetting, and just my own irresponsibility. When I called them to apologize profusely and offer to make extra payment they refused and will no longer accept small payments for me. Told me that I had a court date set up and they were suing me! So I had to sign a promissory note that I would pay them a huge monthly bill that I cannot afford at all, in order to keep my wages from being garnished. What's not right to me is they're going after this guy and collecting as much info as they can and they're going to sue him but they're also making everyone else who is affected by this guy come out of pocket and pay what they couldn't afford even though they were promised they wouldn't have to pay it. I've heard through several employees that I'm not the only one affected! Something doesn't seem right here. It doesn't seem to me that Roofing USA is trying very hard to accommodate people who were completely lied to by their ex-employee. The owner is after his money from this guy but doesn't care about all of his customers who were affected by this guy.
Rick & Debbie D.
6 months ago
Professional & polite. Very satisfied.
My husband and I would like to thank Scott Forehand and the staff at USA Roofing. We needed to get our roof done asap and Scott did it for us right away and worked with our insurance company. The crew we had at our house were just great. Worked well together and were very polite and kind. No problems what so ever. If we need to refer any roofing company it will be USA Roofing! Again thank you so very much.
1 year ago
Professional and reputable
Ed and Rob were great to work with! Highly recommend, thanks!!!
2 years ago
Door to door
When you have employees going door to door trying to sell your product, you might want to instruct them NOT to be smoking when a potential customer answers the door. What a turn off. I didn't even want to listen to what he had to say. Very unprofessional.
3 years ago
We are real pleased about the work they did they cleaned up supper good
3 years ago
You Guys Rock
Great Crew, Confident and Competent!