Rossman Realty Property Management

Property Manager

1104 Southeast 46th Lane

Suite 2

Cape Coral, FL 33904

State of Florida DPBR: BK3099364
State of Florida DPBR: CQ1020151
Open Today 9:00AM - 5:00PM

buildingmanagercapecoral.com

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All Reviews

C
4 months ago
Do not rent this house (or from this company).
Our $4K/month rented home at 1001 NW 35th Ave Cape Coral FL still had a tarp on the roof (from Hurricane Irma 4 months ago) when we arrived in January 2018. The TV and internet didn't work. It took several days until TV and internet was restored; it went down again several times after it was "fixed". The house was clearly not cleaned and was so filthy we had to clean the entire house ourselves. The tarp on the roof did not do a good job as it leaked onto the bed while my daughter was sleeping in it. When I complained about this, the Rossman property manager told me that the owner had told them he was going to get the roof fixed himself so it was out of their hands. Imagine my surprise when a local person who knows the owner said the owner told him shortly after the hurricane that he wasn't worried about the roof because "my property management company will handle it for me". We were the unlucky tenants that paid for their inaction. We told our property manager we wanted money back. He said he would get back to us but he never did. And, not only did we not hear back from him, our phone call to his supervisor was not answered nor was our message replied to. I wish I had read the review from "james b" before we rented from this unscrupulous company. I hope this review will help others avoid renting a house as unfit for rental as we had.
J
8 months ago
Dirty rentals leaky roofs no licensed bonded personnel with business signs on the vehcles. It is only as clean as the last people left it
No follow up about broken items or disrepair of property. Your could get a nice place or a dump and you can't tell until you show up. The rent is so high you would be better off buying a time share (throwing your money away). If you live like a pig you will be in hog heaven. The owners of the property just want the rent and unwilling to schedule change out of soft goods (furniture and bedding on a schedule like a reputable company). I have traveled all over the world and accommodations have been better in third world countries. Other companies know how to clean and use bleach to sanitize tile tubs showers and use white towels and sheets that can be bleached. If you complain upon check the Property Manager figures you will be gone in a week and they can get another sucker. Always wash any kitchen utensil in the dishwasher before you use them as the maids (cleaning personnel) do not clean. Expect to clean the whole time during the first 24 hours.
Response from Rossman Realty Property Management
Please contact our office immediately as we have no record of you renting one of our properties. 239-443-1308
S
2 years ago
Horrible experience with them!
Never talk to owner of my property which is linked to massive miscommunication and risk of my rental and family health. would never recommend them. Do a job half a** and takes months to get done and have to repeat repairs die to them not wanting to pay licensed professional people that Cody a little more money.
M
2 years ago
Poor customer service
Unfortunately Rossman Realty has poor follow up and commitment to ensuring equipment work at the rental properties. You have to continuously remind them and it takes months for them to complete the task. Some repairs are not properly fixed causing repeat calls.
M
2 years ago
Highly Recommend Rossman Realty Property Managment
I've been with Rossman for over 3 years. I hate to say that I'm high maintenance but I am. I want it done my way and done right. They get 5 stars from me for accommodating these high demands. Very flexible, professional and trust worthy. Matt ATM Holdings
Response from Rossman Realty Property Management
Many thanks for your review Matt. We greatly appreciate it.