Safe PC Solutions

Computer Service

1100 Peachtree Street NE

Suite 200

Atlanta, GA 30309

Open Today 24 Hours

atlantagacomputerservices.com

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All Reviews

D
1 month ago
Professional Scammer
Madinah Ali of Safe PC Solutions/ Excelente Inc. in Atlanta, Georgia is a scammer. She asked for a $5,000 advanced payment from my father for a deal they made from Tradeloop. After my father wired the money to her, she decided to no longer send the products. This happened November 20th and a month later she still refuses to refund the money back. She continues to come up for new excuses for why she has not refunded the money and keeps delaying, trying to turn it around on my father and blame him. Victimizing the victim, not okay at all. She continues to threaten to file false police reports for harassment, when all my father has done is contact her to ask for the money back. She is basically trying to set him up for him to say something wrong so she can file the police report and then swallow the money. Luckily my father knows the law, and has not done or said anything illegal to her to fall into her trap. All he has done is contact her to try and get the money back; you cannot take somebody's money and not expect them to contact you about it. Apparently she got a lawyer to handle this, which is interesting. How can you afford a lawyer but cant pay the $5,000 back. My dad's bank's fraud department tried to recall the money from her bank but they couldn't because it turns out she withdrew all of the money and her bank balance is $0.This has been complete torture for the past month. We have gone through all of the avenues we could think of to try and get it back, but each time she gives new excuses on why it will take longer to refund the money. Does not seem like she has any intentions on giving it back, which is theft, and a crime. The next step is taking it to small claims court, and it really does seem like she had all of this planned from the beginning. That is why she is a professional criminal. A person with pure intentions would refund the money ASAP to end the dispute, but she knows the right things to say to stall, allowing her to use the $5,000 and further invest it into her business, knowing that in the end all that can happen is it being taken to a small claims court or people getting frustrated and giving up on getting the money back, and she would win and swallow the money. We are definitely not giving up on getting it back. This woman is a criminal and I would suggest anyone to stay away and save yourself the trouble. All of the things she has done shows that she is an expert in scamming people, showing that my father is probably not her first and only victim.
A
2 months ago
Fradulent Scammer
Madinah Ali, CEO of Safe PC Solutions in Atlanta, Georgia is a fradulent scammer who targets people that buy laptops and cellphones. She targets mainly people from West Africa, who she knows cannot get a visa to come and fight to get their money back. She sometimes requests an advanced payment, says she has the product you are looking for and uses photoshopped samples. After she victimizes and steals from you, she threatens to report you to the police for harassment. Anybody she has victimized should not be afraid to file a complaint against her to the ic3, the cyber crime department of the FBI or BBB, or hire a lawyer and sue her because nobody is above the law and nobody has the right to steal from others.
V
2 years ago
EVERALD SAVES THE DAY ... AGAIN
Today Everald REALLY went above and beyond the call of duty today. In trying to resolve an issue with Microsoft I ‘lost my cool’ while Everald remained cool, calm and collected throughout the whole process. I don’t know how he does it. Issue resolved (once again). I am so happy that we choose PC solutions and I appreciate all they do for us.
Response from Safe PC Solutions
Thanks Venetta, we appreciate you as a one of our most valued customers.
B
2 years ago
Service at Its Finest
First you have a problem. Then you try to solve the issue yourself. (Kind of like the do it yourself plumber!) Well, when that failed, I knew the next step: Call Madinah, CEO, at Safe PC Solutions. With my initial call, I got a message machine and 2 minutes later, Ms. M. herself was on the line! With complete reassurance, she informed me Mr. Everald Courtney will call back within 10 minutes. Guess what? In no time, I heard from the BEST technician. Everald stayed with me until the email issue was resolved. Understanding? Absolutely! Patient? Absolutely! I would 100% endorse Safe PC for every single IT issue because they have proven their competency, reliability and commitment to get 'the job done' no matter what AND that's the truth. I am and will always be their loyal customer!
Response from Safe PC Solutions
Thanks, Bonnie, we appreciate your customer review....
B
3 years ago
Very friendly and professional
My computer couldn't be fixed and the staff picked out a perfect computer for its replacement, kept me informed the entire time and got me a great deal.
B
3 years ago
Very conscientious; searches for solutions. Computer is old and attempted solutions not always successful. Ran a full Glarys Utilities scan and major cleanup of malware which increased speed of rebooting and opening screens and programs.
Response from Safe PC Solutions
Thanks for the feedback......We value you as a customer. M. Ali
D
3 years ago
lost my windows aps ..ali was fixed along with security check
Everald has always been very good and through and timely in revolving this issues. Also goes extra to check security and malware Thanks a.gain
Response from Safe PC Solutions
Thanks Mr. Kissinger, we value you as a client, and we appreciate the feedback from one of our most valuable staff members, Everald Courtenay.
J
4 years ago
The Safe PC Solution has high quality service and very pofessional. I would highly recommend this company.
Safe PC Solution has been very good to me and my wife. They have corrected all of my computer issues and problems. Very professional if you ask me. Special thanks goes to Mr. Everald Courtenay.
Response from Safe PC Solutions
Thanks Mr. Jennings, we value you as a customer, and we appreciate the feedback. Special Thanks....
D
4 years ago
Feed Back
Very patient, knowledgeable, concerned and kind a lot of expertise .I spoke with Jorge who was very helpful and kind. Very Very Pleased.
S
4 years ago
I was very impressed when I was connected to Safe PC Solutions and spoke with Jeorge. He explaimed what was happening to my computer. He put me through to Everil who then got on my computer and was attempting to clean up the problems with updates on my computer. The next afternoon I spoke to Edward who was finishing the updates.