Say Ahhh Pediatric Dentistry

Dentist

8945 Hwy 6 N, Ste. 250

Houston, TX 77095

Open Today 9:00AM - 5:00PM

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All Reviews

K
6 days ago
Dr.Foster has no ETIQUETTECY
First let me start off by saying how amazing yet patient Iris was with my daughter this one star rating isn't a reflection of Iris she was literally amazing.I wish I could have taken her home but it appears that she's a mother-to-be also she was kind she was very understanding extremely compassionate. Doctor Foster Is literally by far the worst pediatric dentist I've ever met in my life she interrupted me while I was holding my daughter's hand in the mist of her getting her sealants applied and told me that I could not record or take pictures of my daughter, she assumed that I was doing something other than what appeared. She keeps going literally while I was holding my daughter hand and FURTHER you cannot take pictures or videos of my staff. I believe she has no ETIQUETTECY and very little class at all she's really ignorant black woman as much as intelligent as she has it takes very little effort to pull me to the side and ask me or tell me politely AND PROPER PROCEDURE . I will be looking up her license number to follow up with making further complaints her arrogance is very unnecessary in an atmosphere with kids like that.
Response from Say Ahhh Pediatric Dentistry
Kathy- We are glad you had an amazing experience with Iris. She's an amazing team member. We welcome the opportunity for you to record/take photos of your children, however, when other children or staff members are recorded without permission, it can be a cause for concern. In this case, you were live streaming as team member on a personal social media site. In the future, please kindly ask the person being recorded if he/she doesn't mind being recorded. In this case, our team member expressed to us that she was not comfortable with your recording of her in her workplace. She preferred not to be a part of your video. It's our Practice's responsibility to protect the privacy of both patients and staff alike. So, Dr. Foster acted on her behalf and explained that you can record your daughter, but our team member prefers not be recorded. After all, it's the team members' workplace and although the team seeks to make every child's experience a pleasant one, they don't want to have their privacy and personal image sacrificed in efforts to make for a great dental experience. We are terribly sorry if you were offended. We truly meant no harm. It's a sensitive conversation to have to begin with especially since unsolicited social media posting is such common practice nowadays. We are happy to speak more about this issue with you if you'd like. Please don't hesitate to give our office a call. Again, our apologies.
K
6 days ago
Dr.Foster has no ETIQUETTECY
First let me start off by saying how amazing yet patient Iris was with my daughter this one star rating isn't a reflection of Iris she was literally amazing.I wish I could have taken her home but it appears that she's a mother-to-be also she was kind she was very understanding extremely compassionate. Doctor Foster Is literally by far the worst pediatric dentist I've ever met in my life she interrupted me while I was holding my daughter's hand in the mist of her getting her sealants applied and told me that I could not record or take pictures of my daughter, she assumed that I was doing something other than what appeared. She keeps going literally while I was holding my daughter hand and FURTHER you cannot take pictures or videos of my staff. I believe she has no ETIQUETTECY and very little class at all she's really ignorant black woman as much as intelligent as she has it takes very little effort to pull me to the side and ask me or tell me politely AND PROPER PROCEDURE . I will be looking up her license number to follow up with making further complaints her arrogance is very unnecessary in an atmosphere with kids like that.
Response from Say Ahhh Pediatric Dentistry
Kathy- We are glad you had an amazing experience with Iris. She's an amazing team member. We welcome the opportunity for you to record/take photos of your children, however, when other children or staff members are recorded without permission, it can be a cause for concern. In this case, you were live streaming as team member on a personal social media site. In the future, please kindly ask the person being recorded if he/she doesn't mind being recorded. In this case, our team member expressed to us that she was not comfortable with your recording of her in her workplace. She preferred not to be a part of your video. It's our Practice's responsibility to protect the privacy of both patients and staff alike. So, Dr. Foster acted on her behalf and explained that you can record your daughter, but our team member prefers not be recorded. After all, it's the team members' workplace and although the team seeks to make every child's experience a pleasant one, they don't want to have their privacy and personal image sacrificed in efforts to make for a great dental experience. We are terribly sorry if you were offended. We truly meant no harm. It's a sensitive conversation to have to begin with especially since unsolicited social media posting is such common practice nowadays. We are happy to speak more about this issue with you if you'd like. Please don't hesitate to give our office a call. Again, our apologies.
L
6 days ago
Very professional, kind and understanding staff.
I am very happy I found this location in my search for a new office. Kasey and Dr. Foster were very sweet and were able to take care of my son dealing with his anxieties. Thank you for being so accommodating and squeezing us in.
Response from Say Ahhh Pediatric Dentistry
Thanks you so much! Dr. Foster trains her staff very well and makes sure that we accommodate every child's need. See you soon :-)
E
7 days ago
High Quality Service, Friendly, and Professional
I had a great experience with this Dentist Office, I had read some bad reviews, but I’m glad I came! Everyone is so professional and well educated on what they are doing. My kids had so much fun they wanted to stay after their dental work was done. I recommend anyone with kids to visit this office! I love it, and will continue to take my kids every six months!
Response from Say Ahhh Pediatric Dentistry
We are very grateful that came to visit us. We strive to make the office kid friendly and parents comfortable. See you soon :-)
E
1 week ago
Very pleasant environment for kids
Response from Say Ahhh Pediatric Dentistry
Thank you!! See you soon :-)
L
3 weeks ago
10 months ago I wrote a 5 star review, now extremely disappointed
I have several children that have attended this office regularly every 6 months for 4 years now. At our latest cleaning at the beginning of this year, one received a no cavities report. Well, we went to an initial eval with an orthodontist and my child has a large cavity that was allegedly filled 3 years ago (chipped filling from biannual cleaning in Jan?). Their response was to bring her in where I pay for new xrays, evaluation & treatment. The office manager HUNG UP on the orthodontist's office manager and me multiple times. I received a 2nd opinion and now my child needs a root canal and a crown in order to save that tooth and in major need of seeing an endodontist. The orthodontist's office manager eventually received a letter stating that I didn't have their recommended treatment completed (I did) and that my children were seen irregularly (twice/year we were). My other children received a 2nd opinion as well and my youngest has 10 cavities! Shame on you! On another note, I spend several hours twice per year watching the staff & dental hygienists work with the named dentist.... all have said they are contracted and there appears to be a different crew every 6 months. I used to love Dr Foster and her staff. Not anymore!
Response from Say Ahhh Pediatric Dentistry
Liz T, Thank you for your feedback. We apologize if there was confusion regarding communicating health information via phone to parties other than a parent or legal guardian. Whenever our office is contacted by someone requesting information about your child, there is normally some written document on letterhead outlining who is requesting the information and a signature line where the parent/legal guardian has given consent to release the health record. This is consistent with HIPAA. It can be cumbersome but, ultimately, it’s for our patient’s safety. Yes, we have a core team of six employees who have been with the Practice for several years. We have additional part-time staff members who help on those late Tuesdays and Wednesdays when we see patients until 7pm and 6pm, respectively, so parents don’t have to miss work to get a kid’s dental checkup. They also help out on Saturdays. Our team is made up of working moms and it can be difficult to balance family and a job with late and weekend hours. We are appreciative to have a flexible employer who offers non-traditional and part-time work schedules which allows us to be available for our families as situations arise. We believe that to be an asset in today’s workforce. In patients who have spacing issues, it’s important to have an orthodontic consultation. In general, untreated tooth decay will delay braces placement and teeth with large dental restorations may require further evaluation by an Endodontic specialist before braces can be placed. This can be upsetting to parents who are ready to straighten their kids’ teeth. We encourage continuity of dental care and consistent, six-month dental checkups to identify and treat any existing problems that may delay orthodontic care. Again, we apologize if there was any confusion or miscommunication. If you have questions regarding your children’s most recent dental visit, dental caries, or dental treatment options prior to initiating braces, please give our office a call.
A
1 month ago
A Great Appointment!
Friendly, competent and professional!
Response from Say Ahhh Pediatric Dentistry
Thanks for visiting us! See you soon :-)
C
1 month ago
Great so far!
This was our first visit, but my daughter (9 yo) & I were happy. We felt like they were caring and considerate. When it comes down to it, dental work is just no fun. They did a great job trying to make it easier for her. They have televisions above each chair, and a small movie theater type area in the waiting.
Response from Say Ahhh Pediatric Dentistry
We are happy to read that your first visit with us went well. From the time you arrive to the time your visit is complete, we try to make the kiddos' experience at the dentist something they look forward to. Thank you :-)
R
2 months ago
Great experience
Response from Say Ahhh Pediatric Dentistry
AWESOME!! We train hard and prepare every morning to make your experience at Say Ahhh! is the brightest part of your day. Thank you :-)
S
2 months ago
They Are doing great treatment to my children & clean up. I will love come there for my kids
Response from Say Ahhh Pediatric Dentistry
Thanks Sandra!! We enjoyed seeing you all and look forward to seeing you soon :-)