Service Plus

Plumber

P1 plumbing: 204879
Open Today 24 Hours

plumbercontractorsnorwich.com

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All Reviews

T
20 hours ago
Friendly and Honest
Sam was absolutely a life saver! We had been quoted insane repairs that weren't necessary from another company, and Sam was there the same day to diagnose. He repressurized our water tank and replaced a part inside the well the very next day and saved us from thousands of extra dollars and heartache. We appreciated mostly his patience explaining everything involved so us as new home owners could understand. We 100% recommend Sam and his business for any well issues you may encounter.
E
1 month ago
Exorbitant Pricing
We got a new well and water tank from Sam, which cost $5000. He was very knowledgeable and prompt which was obviously a plus. Then we had a clogged main pipe and called him about a year later. Again, knowledgeable and prompt. However, the price tag was out of control. He was there for less than 2 hours and charged $1500 because he said he had to use a camera to look in the pipe. He did unclog the pipe, but he said one of the causes was that the pipes were 90 degrees rather than the recommended 45 degrees (obviously a task for another time). That was it! He did have to dig for one septic cap, but, again, altogether was only there for less than 2 hours. He also told us we should get risers put on the septic tank so we asked him for a quote. Meanwhile, while waiting for his quote we received a few other quotes for the 2 risers and they were all around $300 for both. We just got the quote back from Sam and he said $750 FOR ONE!!!!! Needless to say we are not going with him. When asking him about his high prices he keeps telling us that it is his equipment/tools cost. That's quite an upcharge from other companies! I have since looked into the service we have already had from him and we got played for a fool!!! I can’t believe we paid that much for a clogged pipe!! Shame on us for dishing out that much money when it should have only been a couple of hundred dollar job. Again, he seems knowledgeable in what he is doing but I honestly can't get past his astronomical prices. I am completely all about the "you get what you pay for" mentality and am fine with paying a little more for quality but what he charged us for the clog and then the quote he gave for the risers, I have a very hard time believing it to be fair. I wish I could give 5 stars because he does seem to know what he is doing but c'mon dude, your prices are INSANE!!!! :( I am VERY bitter about the clogged pipe cost....can you tell? LOL. I had NO idea that's all he was going to do. He made it sound like he was going to fix the root cause, not just diagnose for $1500. Live and learn!
J
2 years ago
Highest quality work
Sam and chris do excellent work and take pride in their craftsmanship, very pleased with the job performed. Very professional and approachable, Sam explained up front everything accurately and answered our questions. Honest and hard working! And no surprises either!
M
2 years ago
Outstanding help on a holiday
Our water pump broke on New Years Day. Service Plus was able to help us repair it over the phone. Most importantly they didn't charge us. Would definitely use them again & recommend them to my friends & family.
D
2 years ago
Professional, Fair, Exceptional Service
Our house is over 150 years old and it didn't bother Sam at all! It started with a hole in a pipe, then became a clogged line running to a useless drywell. After he spent a day digging in the freezing rain, analyzing the situation and proposing several options, we had the whole situation resolved within 48 hours. His price didn't change even after they went over and above what they expected. My yard was graded exactly as it was and is only waiting for spring and grass seed. I couldn't be happier with the service, price and professionalism of this company and highly recommend them.
Z
2 years ago
Quality work, efficient, experienced
Service Plus was the only company I called that would take on removing a water supply from my basement. Sam even went the extra mile to trace the line to discover the source. Glad I waited till they had an opening to do the work!
R
2 years ago
Fast, Courteous and Effective
We came home from a few days being away to find our water not working at the house. After doing some troubleshooting on my own I found that the water tank was not getting any water. I called Sam and let him know I had a fifteen month old to take care of so needed someone to be relatively fast. Sam came out personally the next day, very first thing in the morning. He went through all of the steps of what was occurring, what my options were and had my water back on within an hour. He kept a great level of professionalism but you could see he cared about his work and fixing the problem the correct way without over-charging. He has a customer for life.
M
2 years ago
Service Plus: Professional, Knowledgable, and Fair
We could not be happier homeowners and would work with Service Plus again without hesitation. From start to finish we found Sam to be beyond professional and knowledgeable. He was up front about the challenges and possible solutions to our 70 year-old disorganized plumbing system. He removed the old pipes including an original corroding cast-iron pipe, and we now have a beautifully laid out mainline drainage system to our septic. Sam walked us through every step from the first assessment to the final product; he answered all our questions and even discussed how he designed and implemented the reconfiguration. For a professional and knowledgeable company, we recommend Service Plus and will call them for our future needs.
M
2 years ago
Service Plus Specialty plumbing services is the Right Choice
Great customer service! If you are looking for a plumbing company with a fast response and fair pricing, Service Plus Specialty plumbing services is the right choice! We absolutely recommend this company. Mike