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3 months ago
Friendly and Professional
After reading the reviews and deciding to stop by and speak with the staff, I decided to go with Lash Extensions. The ladies were so sweet and friendly and answered all my questions. Poogi said Bindu would be the one to take care of me. She made me feel very special and explained everything about the extensions and the length that best suited me. I had only had extensions done once before while vacationing in Jamaica and loved the look. I am truly happy with my lashes and will definitely be back to see Bindu 😊 Beautiful ladies with very friendly and wonderful personalities!!! Thank you for making me feel truly special. A refreshing and relaxing experience! Will see you again the end of the month!
6 months ago
In the beginning, the customer service was ok, then after I went a few times for eye lashes refill they started getting greedy despite I tipped Bindu good tips (btw the only eye lash technician in that place is Bindu) she was always telling me what to do with my own eye lashes. One thing is to give an advise, and another thing is pushing you to do something you don’t want, they were pushy the entire time. Like for example, I knew that I wanted the refill only but they always argued with me and demanding to do the full set, of course so they can get more money from me. Isn’t the customer always right?!? They are supposed to meet their customers needs, not try to impose what we don’t really want. After that, I decided no to go anymore, not just because the lack of professionalism but the lack of customer service skills. I wouldn’t recommend this place. Go to the Seva beauty in the Walmart on Fair Lakes. There are more eye lash techs, they are really friendly and they will listen to your needs.
7 months ago
Great threading place. Best in Northern Virginia
This place is awesome. Love going there because their quality of work and prices are very reasonable.