Shadow Lake Family & Cosmetic Dentistry

Dentist

11472 South 72 Street

Papillion, NE 68046

Open Today 9:00AM - 5:00PM

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All Reviews

C
7 months ago
Clarical staff needs training
No complaints with the dentist or other medical staff. Disappointed with clerical matters as I visited the office 2 weeks prior to my appointment to request they get prior records from my specialists, I signed the necessary paperwork at that time. I was assured this would be done, however, when I arrived for my appointment I was told no records were requested. As a result I had to have another x-ray and my care was delayed. After my appointment I went to my specialists office and asked the records be sent. I also inquired if a request was made by Shadow Lake Family & Cosmetic Dentistry, she replied no.
Response from Shadow Lake Family & Cosmetic Dentistry
Chris, sorry for any confusion! I share your concerns because I want all that info in hand before you are in my dental chair. I believe an inquiry was made for the records, after talking with Jesse at our front desk. It can happen that it gets overlooked, so I talk DAILY with our team at our morning huddle meeting about having all the records for that day's appointments. We will try to make sure nothing like that ever happens again. Thank you for trusting us with your dental treatment! Chris Foix DDS
S
7 months ago
Professional and friendly
My appointment began on time. X-rays were taken and my teeth were cleaned. Dr. Foix came in within a couple of minutes and did his exam. I was on my way in less than 45 minutes.
B
7 months ago
I was seen with no waiting. The dental hygienist was very friendly and professional. She did a great job.
G
8 months ago
Very professional , great service.
B
8 months ago
Fantastic staff, fantastic services!
Dr Foix and his staff are very professional and provide excellent care. My entire family goes there ( 3 kids 7, 10, 18, my husband, and myself). Their office is lovely, their entire staff is knowledgeable, and they are always caring and kind. Dr Foix does a fantastic job of educating both kids and adults on what he is doing, why it's important, and answering any dental related questions you may have. Love it!!
L
8 months ago
I really like Dr. Foix and all of his staff.
J
8 months ago
Routine cleaning
All was good!
J
8 months ago
Routine cleaning
All was good!
K
9 months ago
was very nice place. the employees were very nice and made my daughter feel comfortable.
E
9 months ago
Professional and friendly
Always love seeing Harmony and Dr. Foix!! Always friendly to my girls ! Jessica is amazing with helping sort through insurance!! Thank you all !!