Shambaugh's Cleaning & Restoration

Damage Repair

3401 Park Ave West

Mansfield, OH 44906

Open Today 24 Hours

mansfieldohiodamagerepair.com

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All Reviews

R
2 months ago
Poor everything
I don't know who all of you had that made your experience so grand but this company has been nothing but a headache. They somehow didn't include in the cleaning quote to clean where the fire started. That's kind of a no brainer. They continuously say one thing and do another. The "cleaning" job was handed over to Two teenage girls that I have to micro manage to make sure the job is done properly. That's their professional clean up crew. The other crew got debris all over our two couchs that are barely over 2 years old and costs near 3000 dollars have not even attempted to suggest that they will clean it. They got debris all over my television and to the credit of the boss "Harry"they were told to clean it up but they didn't and he never checked to make sure so it's just sitting There.There is about 2 days of work left but we will see how long it takes them to finish the job. I'm sure Harry is a private contractor perhaps contracted out by shambaugh but anytime I need to ask something I have to take it up with shambaugh and not the contractor. Poor communication. Poor workmanship. Poor everything. We had a problem and we were trying to hash it out so Garrett and some other person came over with an attitude and told my landlord he was being "aggressive" when all he was doing was trying to explain in a calm manner. Then Garrett walked over to our kitchen counter and slammed down the cleaning quote like a child. They changed their tune when they realized my fiancee was recording them on her cell phone. I also just caught my contractor talking crap about us because he accidentally texted me when he thought he was texting someone else just because he misunderstood something i said in a text. It's like high school all over again dealing with these people. They act like they are doing us a favor or charity when they are getting paid thousands of dollars to do a JOB and I have to make sure my contractors teenage daughters actually clean. They have lied and said they have done things I know they have not done and then I get an attitude from either Harry or someone from this company. Go elsewhere. And find a company that will treat you properly. I am writing this before the work is complete but so far it's been horrible. Also as a note for our lawyer if they read this and decide to treat us badly for giving our honest opinion of this company I wouldn't be surprised if the two teenage girls showed up to clean our carpets with a rug doctor..i mean hell I think they are painting our kitchen too
L
2 months ago
A job well done by Don and Phil!!! Were very polite and made sure I understood what they were doing and what to do after they were done.
Response from Shambaugh's Cleaning & Restoration
THANK YOU
K
4 months ago
We were well pleased with the carpet cleaning we recently had done by Shambaugh’s.The service person was courteous,professional and very pleasant to work with.we wouldn’t hesitate to use Shambaughs in the future.
Response from Shambaugh's Cleaning & Restoration
THANK YOU
C
7 months ago
Great quality service. My carpet was well cleaned and even in the high traffic areas made to look new again. Thanks so much Guy Mitchell for doing such an awesome job!
Response from Shambaugh's Cleaning & Restoration
THANK YOU
M
9 months ago
Very polite and thorough
I had the full package for my living room and kitchen. They moved all of the furniture and left protective plastics or styrofoam under all legs etc. when finished. They then applied Scotch guard. The two gentlemen that performed the service we very thorough AND polite. I would not hesitate to use this company again.
Response from Shambaugh's Cleaning & Restoration
THANK YOU
M
10 months ago
Office Carpet Cleaning
We are highly satisfied with quality of service and the professionalism of the staff. They did an Exceptional job on the Carpets . The young men were very polite. Highly recommend!
Response from Shambaugh's Cleaning & Restoration
THANK YOU
N
12 months ago
Sectional cleaning
Guy Mitchell, our Shambaugh Cleaning representative, showed up right on time with a smile and a polite demeanor. When I showed him our 15 year old sectional , he said that he didn't know if cleaning would make it look better or not after cleaning due to the nature of the fabric so I appreciated his honesty. We proceeded and there is definitely an improvement in the overall appearance of the sectional. He also cleaned our steps and they look great. I would recommend Guy and Shambaugh's to anyone needing anyone needing this type of help. I also appreciated the friendly and polite phone representative and her reminder phone call the day before service. Well done, Shambaughs!
Response from Shambaugh's Cleaning & Restoration
THANK YOU
N
1 year ago
Fire and smoke
I had a incident in my house, they did an awesome job, I recommend this company to anyone. Also, it's a local company. Thank you....
Response from Shambaugh's Cleaning & Restoration
THANK YOU
S
2 years ago
Extremely pleased with the results of the cleaning. Couch and chair look like new.
Great job
C
2 years ago
I have never considered using anyone other than Shambaugh's Cleaning. They have always done an exceptional job. The last time I used them it was for all of the carpeting to be cleaned and the grout between the titles in the foyer to be cleaned. It was the first time the grout was to be cleaned since we built our home (about 35 yrs. ago). After being cleaned the grout looked just like it did when it was new.
Response from Shambaugh's Cleaning & Restoration
Thank you