Shoo! Wildlife & Pest Control
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3 years ago
Professional & Reliable Service
Open House - just 4 days away --- Yiiikes! Skunk odor/ smell.....lingering. Jeff came out timely, set traps ( 2) to remove the skunks that burrowed under our back stoop. Then removef them on "Open House"...... Day. Great service and caring about the wildlife in our area. Thank you Jeff!!
3 years ago
Rip Off will pursue small claims tomorrow. Beware
Technician came out put a rope down our chimney and left, squirrel ended up dying and they kept our full $139 my fiance is a Vet, we have a new born baby, it's Christmas time, and we're paying for a Wedding. Horrible customer service and the owner is rude! We found plenty of companies who would have come out and done what he did which is nothing for less but we figured since it was faster and safer for our family to have Jeff come out the next day we choose Shoo Wildlife. Unreasonable, over priced, RIP OFF!
Response from Shoo! Wildlife & Pest Control
Hello. My name is Jeff Mokol. I am the owner and operator for ShOO! Wildlife & Pest Control. We are a service company. I am a veteran myself. So, please thank your husband for his service. Getting to the issue.. your husband called and asked for a price for us to come out and assist in the removal of a squirrel that had been stuck in your chimney for almost a week. I quoted him, $139.00. This is our base price for coming to your home and completing the task. Because you do not own your home, there is only so much that I can do without the owners approval. In your situation, I place a cable down the side of the chimney stack to allow the squirrel to climb out. An hour later you called complaining. I explained that we needed to allow the squirrel some time. I asked that we give him the evening. The following morning you called and demanded your money back due to the death of the squirrel. You also said you found a cheaper company and that I should pay the difference. Ma'am, I completed a service. My price was given a day before your husband scheduled an appointment. I also offered to come back and remove the deceased squirrel at no charge. This is only because your husband is a vet. You refused. For all services that we offer, there is a fee. Congratulations on your family and your upcoming wedding. I hope the best for you and yours.
3 years ago
Timely, friendly, efficient. Made a pesky problem go away fast.