Smile Pediatric Dentistry & Orthodontics


9916 Couloak Drive

Charlotte, NC 28216

Open Today 9:00AM - 5:00PM

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All Reviews

24 hours ago
I’m so glad I found Smile Pediatric Dentistry & Orthodontics, my daughter has special needs and is usually quite resistant at any appointment from a routine doctors visit, or just any type of change in her daily routine, and let’s not even mention the nightmare of going to the Dentist. But by some divine power I found this Dental office who’s online page sold me, but we still had too make it through the appointment. The appointment went BEYOND well, from the moment we enter the door my daughter was treated with so much genuine respect(autistic kids are Like a human lie detectors) so I knew it was genuine...The front desk staff was welcoming and represented the office very well..And Julie was heaven sent she was able to get near perfect x-rays on my child who like I said before shows resistance to everything, even things she likes..The Dental Hygienist work her magic on my daughter’s teeth and scraped away impossible tarter..and then There’s the lovely Dr. Mac, her whole aura exudes calmness, just the kind of temperament any Parent would LOVE...She set the Tone for a Beautiful, Wonderful Staff ,I know I’m rambling but anyone with an autistic or special needs child knows all too well the Anxiety that comes with appointments or anything that requires them to go against there own desire to focus and cooperate on anything other the things that soothes them...I highly recommend Dr.Mac and her Team at Smile Pediatric Dentistry & Orthodontics...
4 months ago
Pleasant and professional atmosphere
My son is 3 yo and this was his first appointment. Everyone was kind, friendly and had a wonderful approach with children. I would highly recommend.
5 months ago
Horrible experience
I took my kids in for their cleaning and at the end they gave me a goodbye letter without warning. They said my kids have outgrown them which is bull because I just called and asked what age they go to and she said 18. I then told her my situation and she put me on hold. She came back and said it was a corporate decision and she couldn't discuss it. I have never been rude, my kids are very well mannered and I always pay in full on the day of service so I'm really confused and mad. These people are horrible. I deserve to know the real reason. I have now found a great dentist for my kids who care and are not fake like Smile pediatric dentistry.
1 year ago
Best Pediatric Dentistry Ever!!
I have been going to this dentist since my son was 2 and very time you get in on your appointment. My son is now 8 and he ask when am I going back to the dentist he enjoys every visit
1 year ago
This dentistry has been very consistent in makeing me happy and fulfilling my needs when it comes to helping me with my teeth. The staff is also great and very nice.
1 year ago
Best Service ever!
My daughter went to her first dentist appointment and the staff were so welcoming! They had her name outside on the sign and also sent her a personalized card thanking her for coming. We love this dentist office!
3 years ago
Dumped After 8 Years!
My daughters have been patients here for 8 years and my son for 4. We have always loved this office until I missed ONE appointment in 8 years!! I received a uncompassionate, rigid letter from Dr. McEachern stating we were no longer welcome and would have to find another dentist. ONE missed appointment in 8 years!! As long term, established patients of this office, I am disappointed that we were not treated with more respect and concern. Not even the benefit of the doubt, that as patients that have always been on time for appointments, maybe there was a genuine reason this ONE appointment in 8 years was missed. As angry as I am, I am more saddened for my children who are no longer welcome by a dentist they had established a relationship with.
3 years ago
3 years ago
Wonderful everyone was so nice
3 years ago
Wonderful everyone is so nice