Spring Water Dental Institute

Dentist

2923 Alcoa Hwy.

Knoxville, TN 37920

Open Today 9:00AM - 5:00PM

springwaterinstitute.com

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All Reviews

J
2 years ago
High Quality Skill and Service
Dr. Gardner is one of the most skilled and amazing dentists I have ever encountered. In addition, he and his staff create an atmosphere of safety as well as competence!! They are GREAT!!!!
D
2 years ago
So disappointed...
I waited one year to be able to get an appointment. The lady at front desk is very professional & courteous! Nice! The hygienist I had was another story. She’s the one with shorter dark hair. She was rude. From the minute I walked in. Told me I should be happy that I didn’t have to pay $500 for initial visit with dentist before he would take me as a patient. They used to do that she said. So unprofessional. Then she tells me I need to call my insurance company to find out about my last X-rays... otherwise, she said sternly, you’ll have to pay for another. Felt like bullying to me. I was confused like I thought the receptionist did that sort of thing? Told me my previous hygienists were too gentle & did a bad job. What professional says that? That was after she jabbed my gum & made me start bleeding & walked out of the room to get something? I taste blood & I’m like where is she?Don’t they usually rinse your mouth when blood is in it? I told her she was too rough! And truly, I was sooo upset! She was holding an instrument & asked someone do we have another one of these? They replied no so I wasn’t sure what happened to the one she was using? She kept using it though...? Horrible experience! She then told me I have severe periodontal disease! Never heard that before. Kinda shocking to say the least! Then later she said it might not be as bad as she thought. My gums she said were just spongy? I completely disagree. They are not red either. She seemed very frustrated, cleaned my teeth in about 25 minutes. I was like, you’re finished? in disbelief. Said it was all she could do. It wasnt nearly a complete job. Outrageous. Then she topped it all off by telling me I’d now have to wait for awhile for the dentist to see me. I guess cause she stopped 40 minutes early. I left without seeing Dentist. The office was great & didn’t charge me & want to make it right so I’m grateful for that. I cried about how awful it all was. Came home & put cloves & tea trea oil on my gums where she hurt me...Heard dentist is great though! Can’t say cause I never saw him. I am gonna rate it 3 stars cause of the receptionist!
J
2 years ago
Not your average dental care...an office of excellence and cutting edge technology, simply put...
as a patient who travels a total of 8 hours round trip, I expect and have received great dental care on every visit since 2008 after a referral to Kie Gardner DDS; by a medical professional. I received expert mercury removal including from bone, and since those days, have had all manner of work done through Spring Water Dental; crown replacement and repair, chipped front tooth repair, night-guards and the best fitting whitening tray available on the market...etc. It is not just the dentist who excels in performance, the visit begins with friendly and capable front desk staff whom you look forward to seeing when you arrive. You know what I mean if you have ever had the pleasure of speaking with Brandi. Unabashedly, I am one patient who looks forward to a trip to the dentist : - )
L
2 years ago
Everyone was very kind and helpful with a procedure I was DREADING!!
J
2 years ago
Always, the best possible skill and care are given!! Just this morning, I shared that though we are moving to NM, we want to keep Dr. Gardner as our dentist!!
J
2 years ago
Best dentist I’ve been to
Felt heard and dentist took his time with me. Completely different experience than other dentists in the past who kind of scared me away from dentists. I was concerned about safe non-toxic care and felt right at home stating my concerns. Will definitely go back for future work and follow up.
E
2 years ago
Great Holistic Dental Care
Worth the drive! So hard to find caring holistic team of practitioners! They even will submit to the insurance company for you, then you get reimbursed based on your dental plan!! Call and Brandi will get you started! She's super sweet and gives excellent customer service!!
T
2 years ago
Long time customer
My wife and I have been coming here for many years. We drive about 120 miles to get at the office. The service and skills are most appreciated.
N
2 years ago
Everyone is friendly and professional.
G
2 years ago
SO informative and personable
I feel very fortunate to have found Dr. Gardner. I was nervous when arriving for my tooth extraction, but was quickly put at ease by Dr. Gardner's gentle manner. He seemed genuinely concerned with my comfort and wellbeing. He took care to prevent any unnecessary discomfort. He answered my questions and kept me informed about everything that was happening during the procedure. He was fantastic as was his staff.